Pet Valu · 4 days ago
Human Resources Generalist
Surrey, British Columbia, Canada
Full-time
Hybrid
Entry, Mid Level
$60K/yr - $70K/yr
1+ years expPet Valu is a company devoted to pets, providing everything they need for a healthy and happy life. The HR Generalist will be responsible for employee relations and performance management support for the Distribution Centre, Logistics, and Store groups in BC, while also assisting with various HR projects and initiatives.
Food ProcessingPet
Responsibilities
Investigating and answering employee relations questions and concerns in person, over the phone, via e-mail, or through the anonymous employee hotline
Coaching and providing guidance on a variety of topics. This includes partnering with the management team to provide perspective on topics such as complex employee relations issues, performance coaching & development, succession planning, compensation recommendations, termination pay recommendations, and more, according to company policy and Employment Standards regulations
Sharing best corporate practices with franchisees and referring franchisees to 3rd party resources, where appropriate
Drafting various employee letters, as required
Conducting exit interviews and termination meetings including speaking to terminated employees regarding their questions, feedback and issues
Coordinating leaves of absence, return to work, and modified duties
Supporting the payroll auditing process including auditing timecards, following up on missing hours, and any other support as required
Utilizing HRIS (Workday) to provide administrative support (example: re-setting passwords, walking managers through processes such as recruitment, hiring, termination, and status changes, approving new hires and name changes) and creating and running reports to support audits and follow ups: Ex. contract end dates, leaves of absence, SIN expirations, groomer insurance certificates
Providing confirmation of employment to outside parties (i.e. Service Canada, Immigration)
Conducting HR Orientations
Participating in employee engagement initiatives and social committees
Participating in Health & Safety Committees and other Health & Safety related initiatives
Assisting with HR Projects, as assigned
Qualification
Required
1-3 years of Human Resources administrative experience
Ability to facilitate difficult conversations in a prompt and appropriate manner
Ability to maintain a level of professionalism and confidentiality in all interactions
Strong interpersonal, collaborative and influencing skills, including presentation, facilitation and negotiation
Ability to ensure legal and policy compliance
Ability to serve as a change agent
Excellent judgment and customer service skills
Strong time management skills and ability to adapt to frequently changing work demands/priorities
Comfortable working in a distribution centre environment where frequent employee in-person support is required
Preferred
Post-Secondary education with a focus in Human Resources Management
CPHR or working towards
1-3 years of Human Resources client group support experience with a strong background in performance management and employee relations experience
Benefits
Employer-paid full suite of benefits, including mental health coverage.
Employee Share Purchase Plan.
Tuition reimbursement.
Collaborative and supportive team, focused on personal development and growth.
Company
Pet Valu
Pet Valu is specialty retailer of pet food.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$958.86MKey Investors
Penfund
2025-06-03Post Ipo Secondary· $419.96M
2025-05-12Post Ipo Secondary· $123.43M
2024-05-08Post Ipo Secondary· $127.47M
Leadership Team
Greg Ramier
Chief Executive Officer
Linda Drysdale
Chief Financial Officer
Recent News
2026-01-13
2026-01-12
Company data provided by crunchbase