WalkMe · 1 day ago
Business Transformation Consultant- Public Sector
WalkMe, an SAP company, specializes in digital adoption solutions that help organizations maximize their technology investments. As a Business Transformation Consultant, you will develop business cases and financial models to demonstrate the value of WalkMe's offerings, collaborating with various teams to ensure alignment with customer objectives.
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Responsibilities
Own the end-to-end development of quantitative business cases and financial models that align WalkMe capabilities to measurable business value, including discovery, data collection, analysis, modeling, and presentation to customer stakeholders
Design, build, and maintain reusable financial models (ROI, TCO, NPV, IRR, ARR, payback period, unit economics) that quantify the impact of WalkMe across initiatives, products, and customer segments
Partner with FCTO leadership and cross-functional teams (Sales, SAs, Customer Success, RevOps, Finance) to strategically position WalkMe’s value proposition across the customer lifecycle and ensure modeling assumptions align with customer and internal financial standards
Lead customer-facing engagements including stakeholder interviews, workshops, executive presentations, and value realization sessions, with a strong emphasis on co-creating and validating financial assumptions
Translate product usage data, operational KPIs, and process benchmarks into modeled benefit analyses that connect directly to customer P&L and strategic objectives
Demonstrate strong storytelling and visualization skills to communicate technical and financial insights in a clear, compelling narrative that resonates with both business and finance stakeholders
Build and maintain domain or industry-specific value frameworks to inform repeatable use cases, financial assumptions, and value messaging across verticals
Create and manage reusable deliverables (strategy templates, value models, CoE frameworks, industry benchmarking) that drive consistency and scale across teams
Translate customer objectives into WalkMe-aligned solutions that reflect both operational and line-of-business outcomes, backed by transparent financial logic and sensitivity analysis
Track all engagements, models, and insights in internal systems for reporting, collaboration, and knowledge-sharing
Contribute to team enablement, thought leadership projects, and best-practice development around value modeling and financial storytelling
Qualification
Required
Defense and federal civilian experience highly recommended
Military clearance a plus (not required)
Bachelor's degree in Business, Finance, Engineering, Economics, or a related field; MBA or relevant graduate education is a plus
4+ years of experience in business consulting, value engineering, strategic finance / FP&A, management consulting, enterprise software delivery, or transformation strategy roles
Demonstrated success in developing and presenting enterprise-grade financial models and business cases, using metrics such as ROI, TCO, NPV, IRR, ARR, payback period, and cash-flow analysis
Advanced Excel/Google Sheets skills (complex formulas, nested logic, pivot tables, scenario and sensitivity analysis); experience building structured, assumption-driven models that can be reused by Sales and Customer Success
Ability to work from imperfect data sets: normalizing inputs, creating defensible assumptions, and clearly documenting methodologies for customer Finance and Procurement teams
Strong project ownership mindset, with a proven ability to work independently and drive cross-functional collaboration
Experience engaging with both operational stakeholders and senior executives at Fortune 1000 companies, including Finance, Strategy, and Digital Transformation leaders
Familiarity with digital adoption, SaaS platforms, or enterprise software transformation projects
Excellent verbal, written, and presentation skills with an emphasis on executive-ready financial storytelling
Willingness to travel as needed to support customer engagements (approx. 10–20%)
Preferred
Security clearance at ‘Confidential' level of higher preferred to support (Military and Civilian) and SLED (State, Local, and Education) industries
Two to four years of business value consulting /business case experience within the Federal and/or SLED markets, preferred
Experience with 7-figure enterprise opportunities and strategic business transformation initiatives, including building the business case that supported the investment decision
Experience building or maintaining customer-facing ROI/TCO tools or value calculators for Sales or Customer Success teams
Background in software vendor or technology consulting environments, ideally in a value engineering, strategic finance, or business transformation capacity
Multilingual fluency in Spanish is a plus
Benefits
Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
Robust Retirement Contributions: Ask HR about the specific offerings for your region!
Company
WalkMe
WalkMe's AI-powered digital adoption platform guides organizations through workflows, eliminating friction to maximize software ROI.
H1B Sponsorship
WalkMe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
$307.5MKey Investors
Vitruvian PartnersEDBIInsight Partners
2024-06-04Acquired
2021-06-16IPO
2019-12-09Series G· $90M
Recent News
2025-12-11
Company data provided by crunchbase