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Leaf Home · 4 days ago

Call Center Inside Sales Rep - Toledo

Toledo, OH

Full-time

Onsite

New Grad, Entry Level

$30/hr - $30/hr

Leaf Home is the largest home services company in North America, and they are seeking Inside Sales Representatives to engage with potential customers regarding their product needs. The role involves converting leads into scheduled sales consultations through various lead generation channels and maintaining customer relationships.

Consumer Goods

No H1B

Responsibilities

Focus efforts on maximizing lead conversion from initial contact to set appointment

Use learnings from comprehensive training program to successfully set customer leads

Initiate outbound calls for digital advertisement sales leads generated

Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion

Serve as initial point of contact for potential customer via phone and email

Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation

Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible

Document and update customer interaction within customer relationship management (CRM) system

Promote teamwork through consistency, reliability and group cohesiveness

Qualification

Sales systems knowledgeCustomer relationship managementMicrosoft Office SuiteActive listeningDetail-orientedVerbal communicationWritten communicationTeamworkSelf-driven

Required

High School Diploma or equivalent

Ability to learn sales systems and processes for inside sales center

Ability to juggle various work activities

Ability to thrive in a fast-paced, high-energy, team-oriented environment

Apply active listening skills through the ability to comprehend information presented and respond thoughtfully

Detail-oriented and can focus on the task at hand

Excellent verbal and written communication skills are required for communicating with internal and external parties

Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decision

Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)

Benefits

Free Benefits – Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!

Meals – No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal

Training & Advancement – All of your training is paid and Growth equals more opportunity for all employees – our leadership team is developed from within!