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Konica Minolta Business Solutions U.S.A., Inc. · 2 days ago

Office Systems Specialist

New York, NY

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Konica Minolta Business Solutions U.S.A., Inc. is an industry leader in business technology solutions. The Office Systems Specialist role involves performing maintenance and repairs on Konica Minolta products, developing customer relationships, and collaborating with the Account Management team to resolve customer issues.

Business IntelligenceCloud Data ServicesDocument ManagementEnterprise Resource Planning (ERP)Information TechnologyManufacturingMobile AppsPrintingUnified CommunicationsWeb Development

Responsibilities

Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity

Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery

Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling

Develop professional customer relationships and maintain a high level of customer satisfaction

Demonstrate progress in technical abilities, troubleshooting techniques and productivity

Log service visits and document updates to the Konica Minolta system for each client account

Collaborate with the Account Management team to help resolve customer issues

Qualification

A+ CertificationN+ CertificationIT NetworksOffice Equipment RepairMechanical SkillsCustomer Service

Required

0-2 years experience of servicing/repairing office equipment or machinery

High School Diploma/GED or equivalent experience

Position requires the use of a personal car, which is eligible for the vehicle maintenance compensation program

Must have reliable transportation and a valid driver's license

Ability to lift up to 50 pounds

Preferred

A+ or N+ Certification preferred and exposure to IT Networks a plus

Benefits

Paid training is provided!

Competitive car allowance program and paid mileage

Company provided laptop and phone

Comprehensive benefits package including paid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.