Field Service Engineer jobs in United States
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Harmonic · 2 days ago

Field Service Engineer

positionSt Louis, MO
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Harmonic is the worldwide leader in virtualized broadband solutions, shaping the next generation of multigigabit connectivity. The Field Service Engineer provides on-site installation, testing, troubleshooting, and customer support for Harmonic’s cOS virtual CMTS, requiring travel and a hands-on approach to network infrastructure.

InternetMobileTelecommunications
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H1B Sponsor Likelynote
Hiring Manager
Victoria Wagadarikar, PHR
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Responsibilities

Install, test, and troubleshoot DAA systems, IP networks, and headend infrastructure
Build and audit headend subsystems, including installing/terminating coax, Cat5/Cat6, and fiber
Configure and verify headend equipment; perform system checks and diagnostics
Use RF and DOCSIS meters to test and certify installations
Complete documentation, test reports, and update network records
Train customers on system operation and maintenance
Act as an on-site liaison, identifying when issues should be routed to Sales, Support, or Engineering
Follow safety procedures; lift up to 40 lbs.; work on ladders and variable schedules (including nights)

Qualification

Network troubleshootingLinux administrationDAA systems installationDOCSIS knowledgeFiber installationCustomer-facing communicationMechanical aptitudeWillingness to learn

Required

At least 3 years of related field technician/engineering experience and an Associate's Degree
Mechanical aptitude for equipment installation and cabling work
Experience in Linux at an administrative level
Network troubleshooting– CCNA/CCNP, and container knowledge
Basic knowledge of DOCSIS, fiber installation, and server/switch configuration
Strong troubleshooting skills and customer-facing communication
Ability to lift 30–40 lbs and work on a ladder
Willingness to learn

Company

Harmonic

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Harmonic provides video delivery solutions for broadcast, cable, satellite, internet, mobile and telco service providers.
dateFounded in 1988
location
San Jose, California, USA
people-size1001-5000 employees
web-link
http://harmonicinc.com

H1B Sponsorship

Harmonic has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (3)
2022 (3)
2021 (4)
2020 (5)

Funding

Current Stage
Public Company
Total Funding
$160M
2023-12-21Post Ipo Debt· $160M
1995-05-22IPO

Leadership Team

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Nimrod Ben-Natan
Chief Executive Officer
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W
Walter Jankovic
Chief Financial Officer

Recent News

PR Newswire
Czech TV Elevates Video Streaming with Harmonic
2025-12-16
PR Newswire
Harmonic Announces Pending Sale of Its Video Business to MediaKind
2025-12-08
MarketScreener
Harmonic to Sell Video Business to MediaKind for About $145 Million
2025-12-08
Company data provided by crunchbase