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Capitol Honda · 3 days ago

Flat Rate Technician

San Jose, CA

Full-time

Onsite

Mid Level

$58K/yr - $82K/yr

3+ years exp

Capitol Honda, a Penske Automotive Group dealership, is looking for an experienced Flat Rate Technician to join their team and deliver extraordinary customer experiences. The role involves performing repairs and maintenance work in accordance with factory and dealership specifications to ensure an excellent customer experience.

AutomotiveManufacturing

Growth Opportunities

Responsibilities

Perform repairs and maintenance work in accordance with factory and dealership specifications and time standards for an excellent customer experience

Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs

Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards

Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors

Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate

Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and use of safety and health personal protective equipment

Qualification

Technical knowledgeShop tools proficiencyDealership experienceCustomer serviceSafety complianceCommunication skillsTeam player

Required

3+ years of dealership experience

Safe working knowledge of shop tools and equipment

Genuine interest in providing an exceptional customer experience

Friendliness, enthusiasm, reliability, with a positive 'team-player' attitude

Strong work ethic with the ability to work in a fast-paced, results-driven environment

Commitment to ensure customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs

Provide an unparalleled level of technical knowledge and expertise to help repair and maintain vehicles to the highest factory and dealership standards

Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors

Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate