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TDS Telecommunications LLC · 2 days ago

Broadband Technician III

Mooresville, NC

Full-time

Onsite

Entry, Mid Level

$27.62/hr - $41.42/hr

2+ years exp

TDS Telecommunications LLC is a provider of high-speed internet, TV entertainment, and phone services across various communities in the U.S. They are seeking a Broadband Technician III to perform complex installations and advanced troubleshooting for residential and business customers, focusing on fiber optic and copper cable services.

Telecommunications

H1B Sponsor Likely

Responsibilities

Performs complex installation of all necessary cable wiring (interior and exterior) and hardware from the tap to the customer’s equipment for reception of cable and other company services that are offered for single, multi-family, and/or commercial dwellings. This may include subject matter expertise related to the RF distribution of signals. All aspects of the network from the optical node to the distribution tap may be included as subject matter criteria. This may include system architecture – design principles and HFC architecture; distribution components – actives, passives, and coaxial cable; signal types – analog, modulation schemes, frequency spectrum, and impairments; and maintenance and troubleshooting – sweeping, FCC rules, retum path, test equipment, status monitoring, and troubleshooting techniques

Performs connects (new connects and reconnects), disconnects (requested and non-pays), upgrades, downgrades, and relocates; installs additional outlets, fiber connections, hardline cutovers, and installs or removes equipment (i.e. converters)

Performs all work as necessary to conform to quality control guidelines (includes compliance with requirements outlined in applicable regulations such as: OSHA, FCC NEC, and NESC)

Tests equipment to identify and repair signal strength issues and ensure optimum reception. Uses Locators, TDR’s, FDR’s and read system maps required

Monitors and records system, drop, and in-house leakage; properly records all required information on work orders, surveys, referrals, etc

Promotes cable, internet, and other company services; educates customer on proper use of the service, including how to add additional services, channel lineups, proper equipment usage, and other services that are available

Qualification

Fiber optic splicingTelecommunications experienceRF distribution expertiseCustomer service skillsTechnical troubleshootingSafety Course completionComputer applications knowledgeOrganizational skillsCommunication skills

Required

2+ years technical telecommunications experience -OR- current/prior military service with honorable discharge

1+ year of basic fiber optic and/or copper cable splicing and repair, installation and repair, or switch training

Must have and maintain a valid driver's license

Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs

Preferred

Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer

Requires being available for on-call/standby responsibilities and may require occasional travel. Must be willing to work overtime as needed

Upon hire, must successfully pass all components of the Safety Course curriculum

Ability to maintain DOT (Department of Transportation) requirements in relation to operating vehicles with a combined GVRW (Gross Vehicle Weight Rating) of >10,000 lbs

Certifies proficiency in the subject matter expertise related to the RF distribution of signals. All aspects of the network from the optical node to the distribution tap are included in this certification curriculum

Reliable and responsible, with a strong work ethic dedicated to a team

Practical knowledge/experience with computer applications

Familiarity with company products and services

Proven organizational skills and ability to multi-task

Demonstrated customer service and sales skills, as well as effective communications skills (verbal and written) for interaction with internal and external customers

Ability to work in a fast-paced, dynamic work environment

Successful completion of the SCTE Broadband Premise Expert course

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Life Insurance

401(k) Plan

Generous Vacation & Paid Sick Leave

Seven Paid National Holidays & One Floating Holiday

Paid Parental Leave (6 weeks after 12 months of employment)

Adoption & Surrogacy Assistance

Employee Assistance & Wellness Programs

Short-Term & Long-Term Disability

TDS Service Discounts

Education Assistance

Paid Volunteer Time

Company

TDS Telecommunications LLC

Glassdoor3.5

TDS Telecommunications LLC (TDS Telecom/TDS®) delivers high-speed internet, TV entertainment, and phone services to a mix of small to mid-sized urban, suburban and rural communities throughout the U.S.

Founded in 1969

Madison, WI, US

1001-5000 employees

http://www.tdstelecom.com

H1B Sponsorship

TDS Telecommunications LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (1)

2023 (1)

2022 (2)

2021 (1)

2020 (1)