The Unbound Collection by Hyatt · 2 weeks ago
Senior Business Travel and Luxury Leisure Sales Manager
Austin, TX
Full-time
Onsite
Mid, Senior Level
3+ years expThe Unbound Collection by Hyatt is a luxury hotel brand, and they are seeking a Senior Business Travel and Luxury Leisure Sales Manager. This role is responsible for driving revenue growth within the business travel and leisure travel segments by building and managing strong relationships with various industry partners.
Hospitality
Responsibilities
Develop and implement yearly strategic sales plans per market to achieve individual and team goals
Increase market share and achieve revenue goals
Execute “Total Managing Accounts” current and future clients (groups & FIT’s)
Build and maintain strong relationships with key accounts into travel agencies, tour operators, entertainment, online travel agencies (OTAs), and wholesale partners
Conduct regular client visits, property site inspections, sales presentations to showcase the hotel and its services
Develop retention and acquisition plan into domestic and international markets
Represent the hotel at related industry tradeshows, roadshows, networking events to expand the hotel's presence
Negotiate rates, contracts and packages within accounts to secure business
Monitor market conditions and competitor activities to adjust sales strategies proactively
Collaborate closely with Revenue Management and Marketing teams to create targeted promotions, packages, and seasonal offers that drive revenue growth
Maintain up-to-date records of sales activities, client interactions, and account management into Hyatt Sales System
Present Quarterly production report by market comp with budget including pipeline and market trends
Engage with on-site team members and lead educational sessions to ensure seamless luxury guest experience (Front office team, reservation, housekeeper, etc.) to fulfill standards of Luxury program (welcome amenity/card, room type, complaints, etc.)
Collaborate with sales and event team to identify additional business opportunities
Collaborate and work closely with Hyatt Sales Force team in all accounts related to this market
Keep & maintain in-line expenses approved for account/market assigned
Attend Sales & Marketing meetings and training requested for this role
Execute & maintain “brand” values to establish difference with competitors
Qualification
Required
Three (3) to Five (5) years' experience in this role (150+ rooms property)
Knowledge of key market accounts and agencies within the business travel and luxury travel segments
Excellent communication, negotiation, and relationship-building skills
Advanced computer knowledge, Agency 360, Cvent/ Lanyon, Envision and Luxury program's platforms/software
Willingness and ability to travel for client meetings, trade shows, and industry events
Hospitality and welcoming personality, strong service and operational understanding, ability to listen, being empathic, managing pressure, enjoying helping and having positive attitude
Time management skills
Preferred
Community involvement and/or professional association is highly regarded
Company
The Unbound Collection by Hyatt
Whether a romantic getaway, an intimate family celebration or simply the company of your closest friends, capture every rare moment with The Unbound Collection by Hyatt.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase