Stock Yards Bank & Trust · 2 days ago
Office Manager - Evendale
Cincinnati, OH
Full-time
Onsite
Mid Level
3+ years expStock Yards Bancorp, Inc. is a banking institution with multiple locations, seeking an Office Manager to oversee office operations and manage a team. The role involves ensuring exceptional customer service, team development, and business growth through community involvement and effective management.
Banking
Responsibilities
Retain and expand current customer relationships
Open new accounts, perform account maintenance, process and close loans
Consultative Selling - Engage existing clients and prospects to uncover needs and offer solutions
Perform Service Associate duties as required, such as, processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image capture
Responsible for team building & motivation – Track results vs. goals, conduct weekly team meetings and coach employees
Supervise branch personnel – Responsible for performance appraisals, employee development, disciplinary actions and scheduling
Lead, exemplify and coach to 212º commitment to service
Assist with business development by preparing for and participating in business calling activities, networking, and community involvement
Remain up to date with changes in bank operational policies and procedures to ensure staff compliance while making recommendations to improve efficiency
Responsible for customer relations including complaints and inquiries
Responsible for office operational processes
Other functions as required
Represent the bank at community functions
Qualification
Required
High School Diploma or GED equivalent required - BS/BA business related field preferred
Graduate of Management Training Program or
3+ years of retail banking experience
1+ years of lending experience
Computer proficiency including Microsoft Word, Excel, Outlook, Etc
Ability to work in team environment and motivate others
Proven supervisory experience helpful
Professional appearance and demeanor
Good communication skills -- Both written and verbal
Organizational skills and time management
Ability to adapt to a changing environment
Demonstrate active listening skills
Practical application of policies and procedures
Ability to coordinate actions in relation to the actions of others
Ability to foresee problems and develop solutions
Benefits
401(k) with a company match of up to 6%
ESOP employer match
Medical insurance
Dental insurance
Vision insurance
Cancer / Disease insurance
Accident insurance
Flexible Spending Accounts
Health Savings Accounts
Bank paid Life / AD& D insurance
Voluntary Life / AD&D insurance
Bank paid Short-Term and Long-Term Disability insurance
Employee Stock Purchase Plan
Employee Assistance Program
Company
Stock Yards Bank & Trust
Stock Yards Bancorp, Inc., was incorporated in 1988 as a bank holding company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James "Ja" Hillebrand
CEO
Connie Grivois
Executive Assistant to the Chairman and CEO
Recent News
2023-11-21
Company data provided by crunchbase