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Fooda · 4 months ago

Event Coordinator (Part Time)

Los Angeles, CA

Full-time, Part-time

Onsite

New Grad, Entry Level

$23/hr - $23/hr

Fooda is a company that specializes in providing workplace food programs through a network of over 2,000 restaurants. They are seeking a part-time Event Coordinator to support events by ensuring high-quality setups, providing customer service, and resolving issues on-site.

ConsumerConsumer SoftwareEnterprise SoftwareFood and BeverageRestaurants

No H1B

Responsibilities

Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience

Gain competency with Fooda’s technology and standard operations procedures

Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication

Provide real-time onsite customer service to resolve issues promptly directly with the consumer

Facilitate audits of restaurant event set-up to ensure consistency and high quality

Escalate issues to Operations Manager when necessary to keep them informed or help problem solve

Critical lunch hours range from 10 am- 2pm Monday-Friday

Qualification

Customer serviceEvent coordinationTechnology savvyProblem-solvingCommunicationOrganizational skillsDetail-oriented

Required

Entry Level experience

Ability to support Fooda events in a variety of capacities, including being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience

Competency with Fooda's technology and standard operations procedures

Ability to problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication

Provide real-time onsite customer service to resolve issues promptly directly with the consumer

Facilitate audits of restaurant event set-up to ensure consistency and high quality

Ability to escalate issues to Operations Manager when necessary to keep them informed or help problem solve

Availability during critical lunch hours from 10 am- 2pm Monday-Friday

Love building relationships with customers and enjoy customer service

Friendly, high energy and love interacting with other people

Savvy with technology and comfortable in a fast-paced start-up

Resourceful, exhibit grace under pressure, and capable of finding solutions

Strong communicator and self-starter

Organized and detail oriented