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Tri Pointe Homes · 1 month ago

Post-Closing Specialist

Scottsdale, AZ

Full-time

Onsite

Mid Level

3+ years exp

Tri Pointe Homes is a forward-thinking company in the homebuying industry, and they are seeking a Post-Closing Specialist to join their team. The role involves managing daily post-closing functions, ensuring compliance with loan documents, and coordinating with various teams to clear investor suspense conditions.

Home ImprovementReal EstateReal Estate Investment

No H1B

U.S. Citizen Only

Responsibilities

Monitor reports to ensure all funded files are shipped to an investor within applicable timeline

Review collateral tracking reports to ensure post-closing team is shipping collateral and collateral is received and dried by custodian within applicable timelines

Coordinate suspense conditions with applicable area of responsibility (processing, underwriting, closing, or sales) Track and respond to investor suspense items to ensure timely loan sales

Review documentation supplied by area of responsibility to ensure it will meet investor suspense criteria. May assist with identifying alternative methods of documentation to satisfy suspense condition

Prepare and distribute post-closing reports, as necessary. Maintain accuracy of post-closing status dates in the loan origination system for accurate reporting

Monitor reports to ensure delivery of trailing documents to investors by published deadlines

Perform various government insuring functions such as entering closed loan data in FHA Connection, uploading electronic casebinders, reviewing and providing responses to HUD in LEAP Portal, and ensuring applicable mortgage insurance premium or funding fee is paid in respective agency portal

Monitor reports to ensure that all government loans are properly delivered and mortgage insurance certificates are obtained within required timeframe for loan insurability

Contribute proactively to the Post Closing team in a growing company

Monitor multiple reports in post-closing to ensure that areas of concern are being appropriately monitored and escalations to management are made as needed

Interact directly with borrowers, title and escrow partners, loan officers/sales managers, operations team members including processors, underwriters, closers, and builder contacts to ensure that all items required to clear investor suspense conditions are obtained in an expeditious manner

Perform data entry and reconciliation for interim servicing payments received by customers

Perform servicing liaison functions, interacting between customers who have questions about their loan once it has funded. May be required to interact with investor servicing departments to answer questions about escrow accounts, first payments, principal recasting, and other loan servicing activity

Identify trends where post-closing issues can be reduced or eliminated with proper training or updated procedures. Work with training manager and VP, National Fulfillment to implement procedures to reduce post-closing error percentages

Perform any and all other duties at the direction of their manager

Qualification

Post-Closing experienceMortgage documentsEncompass loan origination softwareGovernment insuring guidelinesMS Office proficiencyCustomer service skillsDeadline drivenAttention to detailCommunication skills

Required

High School diploma or equivalent

3-5 years Post-Closing, Processing or Closing experience required

Knowledge of mortgage documents

Strong attention to detail

Excellent communication skills, verbal and written

Proficiency with MS Office products to include Excel and Word

Exceptional customer service skills

Deadline driven

Able to handle heavy volume during peak times

Preferred

Encompass loan origination software experience preferred

Strong working knowledge of government insuring guidelines and requirements

Excellent customer service skills, will be interacting directly with outside 3rd parties and customers

Company

Tri Pointe Homes

TRI Pointe Homes. Our company’s core values of quality, integrity and excellence are the driving force behind innovative designs that It is a sub-organization of Tri Pointe Group.

Founded in 2012

San Ramon, California, USA

1001-5000 employees