Airbnb · 2 weeks ago
Senior Manager, Machine Learning Engineering - GenAI
United Stated
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$244K/yr - $305K/yr
10+ years expAirbnb is a global platform that connects hosts and guests for unique stays and experiences. The Senior Manager of Machine Learning Engineering will lead a team focused on developing AI-driven solutions to enhance customer support, ensuring high-quality service through innovative machine learning strategies.
HospitalityMarketplaceMobile AppsPropTechTravelTravel Accommodations
Responsibilities
Lead and Mentor: Guide a dynamic team of highly skilled applied scientists and machine learning engineers in the research, design and optimization of AI models and services
Strategize and Innovate: Develop and refine the overarching strategy for the ML and AI aspects of our community support products, focusing on scalability, quality, safety, performance, and reliability
Drive Excellence: Foster rapid development cycles without sacrificing quality, collaborating closely with platform, backend, and frontend engineers to engineer robust ML models and systems that enhance community support initiatives
Make Data-Driven Decisions: Evaluate technical trade-offs in key decisions, ensuring optimal outcomes through data-backed strategies
Uphold Technical Standards: Conduct thorough design and architecture reviews to continually elevate our standards of technical excellence
Qualification
Required
Deep knowledge of various machine learning and AI methodologies, including LLMs and non-LLMs, tailored for user-facing products
Proven experience in leading teams that develop large-scale ML models and systems to improve online user experiences
Strong leadership skills with a track record of nurturing an innovative and collaborative team environment
Exceptional verbal and written communication abilities, with a keen eye for detail
Demonstrated capability to work effectively with stakeholders at all organizational levels, both internally and externally
Skilled in navigating and resolving ambiguous challenges through proactive and strategic approaches
PhD, or Master's degree in Computer Science, Mathematics, Statistics, or related technical field
10+ years of experience in building and shipping AI models and products, including 2+ years of experience with LLMs
5+ years managing machine learning teams that deliver large impact
Expert knowledge of machine learning algorithms and techniques
Experience with AI technologies in customer support applications
Experience with LLM alignment techniques (SFT, RLHF, DPO, etc) and LLM evaluation
Background in working with ML infrastructures and complex system designs
Ability to absorb new concepts quickly and integrate them effectively into business processes
Benefits
Bonus
Equity
Benefits
Employee Travel Credits
Company
Airbnb
Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet.
5001-10000 employees
H1B Sponsorship
Airbnb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (234)
2024 (176)
2023 (160)
2022 (270)
2021 (250)
2020 (274)
Funding
Current Stage
Public CompanyTotal Funding
$6.44BKey Investors
VERSO CapitalJP Morgan ChaseFirstMark
2020-12-10IPO
2020-04-14Debt Financing· $1B
2020-04-06Private Equity· $1B
Leadership Team
Brian Chesky
Co-founder & CEO
Nathan Blecharczyk
Co-founder / Chief Strategy Officer
Recent News
2026-01-09
2026-01-07
Company data provided by crunchbase