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Iron Mountain · 4 weeks ago

Armed Lead Officer, Safety & Security (7pm-7am)

US | VA | Manassas | 11680 Hayden Road

Full-time

Onsite

Entry, Mid Level

1+ years exp

Iron Mountain is a leader in records and information management, providing sustainable solutions to customers worldwide. The Armed Lead Officer, Safety & Security is responsible for overseeing daily security functions, ensuring adherence to policies, and providing excellent customer service while interacting with various individuals entering the facility.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware

No H1B

Security Clearance Required

Responsibilities

Is the first escalation point of contact for the security team and our customers

Acts as liaison between the security team and management

Adhere to the Iron Mountain Deadly Force Policy. All company-issued weapons are to remain on company property at all times unless authorized offsite training is required by management

Provides formal and informal training to the team throughout the course of each day

Provides administrative support for site security management including staff scheduling, maintaining inventory levels, supplies, PPE, and other duties as assigned

Reporting on badging and compliance reports/audits

Prevent unauthorized individuals/vehicles from entering the facility/restricted areas by using the latest security technology

Monitor safety, security and fire alarm systems, monitor onsite CCTV and respond as needed

Conduct required visual inspection of key assets and locations within the facility through roving foot and vehicle patrols, both inside and on the outside of the facility, throughout the year and in all weather conditions

Act as brand ambassador by providing clear and concise information to customers, employees, visitors to educate, inform and ensure compliance with rules and regulations of the facility, especially entry and exit procedures

In the event of an emergency, support the emergency plan, including providing clear direction to all occupants in the event of a safety or security related situation (i.e. fire or emergency evacuation)

Appropriately document any significant security and safety incidents

Quickly and effectively assess and de-escalate situations which may present a threat to the safety or security of anyone within the facility is paramount

Qualification

Armed Security CertificationFirearms ExperienceSecurity ManagementCustomer ServiceLaw Enforcement ExperienceMultitaskingDedication to LearningEffective CommunicationAttention to Detail

Required

Candidates should have prior firearms experience

Exhibit sound judgment while providing excellent customer service - you will need to make timely decisions that promote the IMDC brand while meeting our customer's needs and staying within security standards

Effective communicator - clearly convey messages & requirements to inform our customers effectively, share messages between team members. Effective communication is knowing what to convey and how to convey that information

Multitasking - we use several different security and ticket queue systems. Work tasks can change throughout the day

Dedication & desire to learn and teach - we would like you to grow your career within Iron Mountain and help develop the team

Attention to detail - ability to understand and follow a documented process and Iron Mountain's safety code, role is very process driven

Dedication & desire to learn - we would like you to grow your career within Iron Mountain

The ability to obtain security clearance via government or other agency background check may be required for customer support

Candidates must possess and maintain a valid State Issued Driver's License

Candidates must possess and maintain valid DCJS certifications for armed security in Virginia

Preferred

1-3 years experience in a security, customer service or data center environment preferred, but not required

Two or more years of experience in Security, Law Enforcement, Corrections or Military (active or reserve) preferred. Honorable discharge required from Military Service