Contact Center Service Specialist - VT Campus (Start Feb, 17, 2026) jobs in United States
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National Life Group · 4 weeks ago

Contact Center Service Specialist - VT Campus (Start Feb, 17, 2026)

positionMontpelier, VT
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$16/hr - $24/hr
date2+ years exp

National Life Group is one of America’s fastest-growing insurance companies, dedicated to providing families with stability and peace of mind. The Contact Center Service Specialist will work directly with customers to ensure a positive experience in understanding their life and annuity policies, while collaborating with the team to achieve results.

Health CareInsuranceLife Insurance
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Responsibilities

Work directly with our customers across America to ensure they have a positive experience in understanding their life and annuity policies with National Life Group
Empower customers by providing information, help to solve important issues, and collaborate with the team to reach our full potential and achieve results

Qualification

Customer interactionComputer skillsCommunication skillsProblem solvingMulti-taskingListening skillsContinuous improvementCollaboration

Required

You have 2+ years of professional work experience interacting with customers
You are passionate about working for a company with a cause-driven culture
You are able to successfully pass a background check that may include fingerprinting

Preferred

Associate's degree or higher preferred
You are great with people
You enjoy delighting customers with exceptional service
You are an excellent communicator, with strong listening skills
You have solid computer and math skills
You are strong with solving problems and working in a collaborative environment
You are great at multi-tasking in a fast paced environment and are computer savvy (web searches, MS Office and Mainframes)
You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and change

Benefits

Medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits, such as vacation, sick time, and parental leave
National Life’s discretionary annual incentive programs

Company

National Life Group

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National Life Group offers life insurance, and annuity products to help individuals, families and businesses pursue financial needs.
dateFounded in 2006
location
Montpelier, Vermont, USA
people-size1001-5000 employees
web-link
https://www.nationallife.com

Funding

Current Stage
Late Stage

Leadership Team

M
Mehran Assadi
Chairman, CEO & President
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Recent News

Business Wire
National Life Group Announces Leadership Transition at Equity Services, Inc. President and CEO Ata Azarshahi to Retire; Industry Veteran Alex David Appointed Successor
2025-12-12
vermontbiz.com
Tom MacLeay, retired CEO of National Life, chairs CVHHH’s year-end appeal
2025-11-26
vermontbiz.com
National Life Group partners with Homethrive to add free caregiver support
2025-11-08
Company data provided by crunchbase