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Roofstock · 6 days ago

Account Manager

United States

Full-time

Remote

Entry, Mid Level

$45K/yr - $56K/yr

2+ years exp

Roofstock is the leading end-to-end investment platform for single-family rental homes, aiming to reinvent the rental housing ecosystem. As an Account Manager, you will convert warm leads into loyal clients by selling property management services to real estate investors, guiding them through the onboarding process and ensuring a seamless experience.

FinTechMarketplacePropTechReal EstateRental Property

No H1B

Responsibilities

Manage leads through the full sales cycle, following proven sales processes

Maintain an organized, up-to-date pipeline in a CRM (e.g., Salesforce), with detailed notes on all interactions

Use multiple internal tools and systems to manage lead flow, track activity, and support onboarding

Meet or exceed monthly and quarterly sales quotas tied to closed-won revenue or unit goals

Educate and challenge real estate investors to adopt growth-focused investment strategies

Collaborate with onboarding, marketing, and operations teams to deliver a seamless customer experience

Collect required onboarding materials and ensure accurate client records

Provide exceptional service to both prospects and active clients, nurturing relationships over time

Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions