Area CRM & Digital Marketing Coordinator jobs in United States
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Makeready ยท 1 day ago

Area CRM & Digital Marketing Coordinator

Makeready is a hospitality-focused company seeking a self-starter for the Area CRM & Digital Marketing Coordinator role. This position supports guest communication and digital engagement strategies, assisting in email marketing initiatives to enhance guest experiences and drive revenue.

HospitalityHotelRetail
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Comp. & Benefits

Responsibilities

Assist with building, testing, and deploying promotional, transactional, and triggered email campaigns
Support the development of audience segmentation and personalization strategies
Collaborate with the marketing, sales, and property-level teams to gather content, proof copy, and ensure campaign accuracy
Execute A/B testing (subject lines, creative, send times) and compile results to inform ongoing optimization
Monitor campaign performance and provide regular reporting on key KPIs (open rate, CTR, revenue, deliverability, etc)
Support list hygiene efforts, ensuring clean data, proper opt-in collection, and compliance with email regulations
Assist with loyalty program communications and reporting to strengthen guest engagement and retention
Help manage creative approvals, track campaign calendars, and maintain workflow organization
Stay current on email marketing trends and emerging tools, bringing fresh ideas to the team

Qualification

CRMEmail MarketingAudience SegmentationA/B TestingData AnalysisCollaborationAttention to DetailCreativityStorytelling

Required

Curious self-starters with a genuine interest in people
Natural bend toward hospitality
Hands-on and detail-oriented
Strong attention to detail
Balance of creativity and analytical thinking
Passion for hospitality, storytelling, and data-driven marketing
Experience in building, testing, and deploying promotional, transactional, and triggered email campaigns
Support the development of audience segmentation and personalization strategies
Collaborate with marketing, sales, and property-level teams to gather content, proof copy, and ensure campaign accuracy
Execute A/B testing (subject lines, creative, send times) and compile results to inform ongoing optimization
Monitor campaign performance and provide regular reporting on key KPIs (open rate, CTR, revenue, deliverability, etc)
Support list hygiene efforts, ensuring clean data, proper opt-in collection, and compliance with email regulations
Assist with loyalty program communications and reporting to strengthen guest engagement and retention
Help manage creative approvals, track campaign calendars, and maintain workflow organization
Stay current on email marketing trends and emerging tools, bringing fresh ideas to the team

Benefits

Accommodating PTO/PTO exchange
Medical/dental/vision benefits
Maternity/paternity leave
Pet insurance
Company-matched dependent care & 401k
Student loan repayment program
A wide range of additional ancillary benefits

Company

Makeready

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Makeready is a place maker company specializing in branding,design & operations of hotels,restaurants,retail & other experiential platforms.

Funding

Current Stage
Late Stage

Leadership Team

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Ted Arps
Chief Investment Management and Development Officer
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Company data provided by crunchbase