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NetSuite · 4 months ago

Sr Program Manager - Customer Compliance Enablement

Nashville, TN, United States

Full-time

Onsite

Senior Level

$78K/yr - $158K/yr

6+ years exp

NetSuite is a world leader in cloud solutions, and they are seeking a Sr Program Manager for Customer Compliance Enablement. The role involves supporting customers in meeting compliance requirements, developing resources, and managing engagement processes.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Develop content and resources related to security and compliance

Content management

Collaborate with the team and other organizations to improve customer engagement processes and practices

Manage customer engagement requests and programs

Communicate updates and status to the business

Qualification

Compliance requirementsContent managementCustomer engagementCommunicationTeam playerPositive attitudeWork independentlyPresentation skillsWritten communicationInterpersonal skills

Required

6 to 10+ years of experience

Strong communication skills (interpersonal, verbal, presentation, and written)

Ability to work independently

Positive attitude

Team player

Experience in developing content and resources related to security and compliance

Experience in content management

Ability to collaborate with the team and other organizations to improve customer engagement processes and practices

Experience in managing customer engagement requests and programs

Ability to communicate updates and status to the business

Applicants are required to read, write, and speak English

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance