Dallas Fort Worth International Airport (DFW) · 7 hours ago
Quality Control Technician-2
DFW Metroplex
Full-time
Onsite
Mid Level
3+ years expDallas Fort Worth International Airport (DFW) is recognized for its innovation and excellence in providing exceptional airport experiences. The Quality Control Technician-2 conducts evaluations of contractor services and maintenance delivery, performs quality checks, and ensures compliance with safety and maintenance standards.
Airlines/Aviation
Responsibilities
Performs quality checks on, Facility Mechanical, Plumbing & Electrical Systems
Performs administrative tasks such as ordering supplies, handling records and scheduling maintenance
Conducts quality and facilities service maintenance contract compliance assessments of ETAM board managed facilities
Assists in the development of service contracts by proposing contract terms, conditions, specifications, and modifications
Identifies and corrects potential safety hazards to avoid injuries
Reviews invoices and other documents from contractors to ensure accuracy and completion of work
Applies preventative measures to the building to reduce the risk of future problems
Responds to service requests to verify nature and extent of issues, verify corrective action, recommend solutions, and verifies quality of work
Consults with Quality Assurance Administrator to reach mutually acceptable solutions when disputes arise with contractors
Enters work order related information into the Airport Total Asset Management System
Responds appropriately to customer complaints of system failure or malfunction; investigates and takes corrective action or notifies responsible system service coordinators
Performs trend analyses and monitor performance metrics
Performs regular inspections of facilities and surrounding areas to identify maintenance, appearance, and cleanliness issues inconsistent with standards
Assesses work in progress to ensure compliance with contract, safety and appearance standards; follows up with responsible parties to resolve open issues
May be intermittently tasked with completing facilities maintenance assignments relevant to technical specialty during the absence of viable service contracts
Assists the Environmental Affairs Department in performing field observations of Airport activities with respect to potential environmental issues and notifies the Environmental Affairs Department of any observations that may have environmental impact
Qualification
Required
Completion of high school curriculum or equivalent
Three (3) years formal training and or experience in one of the following technical areas, based on the specific vacancy: Industrial plant operations and/or maintenance, Industrial or commercial HVAC and related mechanical systems, Industrial or commercial facility electronic and/or electrical systems, Any equivalent combination of education and /or experience may be substituted for the above
Possession of valid Class C driver's license
Ability to interpret and monitor contractual service agreements regarding assigned systems and/or facilities
Ability to operate a personal computer and be adept in utilizing standard Microsoft office suite software
Ability to prepare clear, concise written reports and communicate effectively, courteously and firmly
Ability to establish and maintain effective and harmonious working relationships, both within and outside the organization
Ability to read and understand technical diagrams and blueprints
Ability to communicate clearly, in written and spoken business English
Ability to prepare and maintain reports with accuracy
Ability to present and project a positive image of the Airport Board
Ability to perform all physical aspects of the position
Ability to pass a physical examination specified for this position
Preferred
Former quality maintenance control experience in an industrial and/or commercial setting
Experience with Microsoft Project software
Knowledge of airport terminal systems, including baggage carousel, conveyance, general electrical, facility, jet bridge, general building maintenance, cleaning, landscaping, and roadway systems
Knowledge of public governmental procedures employed in the preparation and bid solicitation in awarding of service and maintenance contracts
Company
Dallas Fort Worth International Airport (DFW)
DFW Airport, the 2022 Airport Service Quality (ASQ) winner for Best Airport that serves over 40 million passengers in North America by Airports Council International (ACI), warmly welcomes more than 72.2 million customers along their journey every year, making DFW one of the most frequently visited superhub airports in the world.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sean Donohue
CEO
HR at Dallas Love Field
Aviation Partner
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