Roku · 3 days ago
Senior Business Automation Manager
New York, NY
Full-time
Hybrid
Senior Level
$150K/yr - $200K/yr
5+ years expRoku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and is looking for a Senior Business Automation Manager to join their Revenue Operations Team. This role will take ownership of Roku’s Order Management System and enhance the campaign billing lifecycle while driving strategic improvements across the organization.
AdvertisingAdvertising PlatformsConsumer ElectronicsDigital EntertainmentDigital MediaHardwareMedia and EntertainmentSoftwareVideo Streaming
Responsibilities
Administer and own OMS centric integrations through business lens with applications such as CRM/OMS, OMS/Inventory System, OMS/Billing System, and OMS/DMP
Consult and ideate workflow changes with Business and Product Teams to optimize Order Management System towards revenue production and efficiency gains
Collect and prioritize enhancement ideas from both users and leaders
Lead weekly stand up meetings with peer system teams to ensure cross functional alignment on priorities
Own and deliver new OMS features and initiatives
Lead User Acceptance Training programs for major upgrades
Lead End User Training for major upgrades
Ideate and adopt best practices for month-end billing workflows
Organize and participate in stakeholder discovery meetings to gather requirements and inform workflow development
Organize, administer, and present end user satisfaction (NPS) surveys
Utilize Artificial Intelligence to enhance established campaign workflows
Qualification
Required
Strong problem-solving mindset
Excellent communication skills
Previous experience managing and administering an Order Management System within the Advertising industry
Proactive and adaptable
Desire to think strategically to drive meaningful change within the organization
Over-index on ownership, taking initiative and responsibility for their work
Preferred
5+ years of experience in business operations/automation
5+ years of experience managing Order Management System application within the Advertising industry
Strong understanding of the digital and CTV advertising industry, with a desire to align processes and solutions to drive business outcomes
Sound understanding integrations with Order Management Systems; CRM and Adserver integration major plus
Experience collaborating with Finance/Accounting teams to ensure clean billing workflows
Experience leading feature/release testing procedure (upgrades)
Excellent written and verbal communication skills, with a strong ability to document processes
Ability to work collaboratively across teams and effectively manage multiple priorities
Beginner proficiency in SQL with sound understanding of relational databases
Benefits
Health insurance
Equity awards
Life insurance
Disability benefits
Parental leave
Wellness benefits
Paid time off
Healthcare (medical, dental, and vision)
Life
Accident
Disability
Commuter
Retirement options (401(k)/pension)
Company
Roku
Roku develops video streaming devices that provide users access to Internet-streamed video or audio services.
1001-5000 employees
H1B Sponsorship
Roku has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (120)
2024 (166)
2023 (81)
2022 (279)
2021 (195)
2020 (107)
Funding
Current Stage
Public CompanyTotal Funding
$212.01MKey Investors
News CorpFidelityGlobespan Capital Partners
2017-09-28IPO
2015-11-09Series H· $45.5M
2015-11-01Secondary Market
Leadership Team
Preston Smalley
VP of Viewer Product
T
Thomas Dodson
Vice President of Platform Operations
Recent News
MarketScreener
2026-01-05
Company data provided by crunchbase