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Safelite · 1 week ago

Manager IT Software Engineering

Columbus, OH

Full-time

Onsite

Mid, Senior Level

4+ years exp

Safelite is a company focused on building and operating digital experiences for its clients and consumers. The Manager IT Software Engineering leads agile technology teams, overseeing application development and ensuring high-quality software delivery while mentoring team members.

Automotive

Hiring Manager

Lisa Lomonico

Responsibilities

People leadership, one-on-ones, team meetings, associate engagement, associate development, succession planning, interviewing, hiring, performance management, and feedback; train, coach, and mentor team members on technical skills and soft skills

Lead agile development teams that include multiple roles, ensure quality deliverables, and following Safelite SDLC; interacting with resource managers to ensure staffing of QA, BA, and DevOps roles; manage sprints, Scrum ceremonies, Jira/Confluence

Act as the product/domain area subject matter expert when meeting with product owners, peers, business stakeholders, and Safelite leadership

Lead the development, implementation, and delivery of successful large-scale, critical and/or difficult software efforts involving significant work (can be new software or a refactor of existing software)

Collaborate with Safelite IT functions, including Cloud Engineering, Network, Infrastructure, and other application development teams

Collaborate with IT Senior Management to develop products, team direction, and vision that ensures alignment with business strategy

Drives team expectations and goals to ensure the success of the department in alignment and support of Safelite and IT goals

Creates project and team staffing plans and determines resource needs based on budget, team workload, and project requirements

Effectively communicates project delivery and milestones, workforce capacity, resource plans, risks/issues, and priorities

Establish monitoring and production support procedures; identifying gaps through incident root cause analysis (RCA) and planning improvements to application; improves operations documentation Manages product team or project budget, shares budget status, and creates budget planning forecasts

Lead team activities including design, development, validation, and/or configuration of IT systems that meet technical specifications and end-user requirements

Understanding multiple applications within a function and how they interact to achieve the objectives of the function

Recognize trends for larger-scale development needs within and across teams and build plans to develop skills

Maintain relationships with vendors for support

Establishes and maintains key performance indicators for the practice of software engineering

Leads vendor review and selection process as appropriate

Leads team engagement action planning and creates a plan, follows through to help the team complete items

Identify opportunities and efficiencies and take action to improve the delivery process

Identify ongoing risks and pain points throughout project experiences to develop and implement internal mitigation measures to meet customer needs

Innovate new solutions and identify new technology/tools to meet product and user requirements

Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of projects and lead teams through solution designs

Qualification

Agile/Scrum methodologyC#.NETCloud-based platformsFull stack experienceJavaScriptHTML/CSSMicroservicesWeb developmentPeople leadershipVendor managementTeam engagementProject management