FullStack · 1 week ago
Technical Account Manager - Remote - USA
United States
Full-time
Remote
Senior Level
7+ years expFullStack is one of the fastest-growing software consultancy companies in the Americas, delivering transformational digital solutions. The Technical Account Manager will manage a portfolio of key accounts, drive growth, and ensure successful technical delivery across various initiatives.
Computer Software
Responsibilities
Manage a set of enterprise and mid-market accounts, serving as the primary point of contact and overall owner for each relationship
Own account P&L: revenue growth, margin, and forecasting for your accounts
Develop and execute account plans with clear targets, tactics, and timelines
Partner with business development to open new logos and convert them into active clients
Drive expansion within existing clients through proactive origination: new projects, new teams, new capabilities
Identify and qualify growth opportunities across AI, data, custom software development, staffing, and advisory/consulting, and build comprehensive account plans
Act as the technical account lead: understand client architectures, roadmaps, and constraints
Work with delivery teams to ensure high-quality implementation, client satisfaction, and repeatable success
Build strong relationships with technical buyers (CTO, VP Engineering, Heads of Data/AI) and non-technical buyers (Product, Marketing, Operations, Business leaders)
Lead regular QBRs and strategy sessions, ensuring we’re bringing ideas, not just responding to requests
Navigate complex organizations, understand decision-making dynamics, and orchestrate the right stakeholders on both sides
Qualification
Required
7+ years in technical account management, client partner, delivery management, or similar roles in tech consulting, digital services, or software engineering environments
Proven experience growing accounts – ideally both mid-market and large enterprise
Background in software engineering, solution architecture, or delivery is a strong plus
Comfortable discussing AI, data platforms, cloud architectures, and custom software projects with technical teams
Able to translate between business goals and technical implementation
Track record of proactive origination – you don't just wait for RFPs; you bring ideas and shape demand
Data-driven about accounts: you know your numbers, your pipeline, and your trends
Creative and scrappy in finding ways to deliver value and open new work
Excellent communication skills with both technical and non-technical audiences
Comfortable presenting to senior stakeholders and leading cross-functional conversations
Natural relationship builder who can build trust quickly and maintain it over years
Understands consulting/advisory-style work and how to structure engagements
Knows how to scope, sell, and deliver technology implementation and advisory projects
Benefits
Paid Time Off (vacation, sick leave, maternity and paternity leave, holidays)
100% remote work
Health, dental, and vision insurance
401(k) w/ 4% match
Ample opportunity for career advancement
Continuing education opportunities
Company
FullStack
FullStack is a leading software engineering and AI solutions company helping organizations modernize, innovate, and scale through intelligent technology and world-class AI-ready talent across the Americas.
501-1000 employees
H1B Sponsorship
FullStack has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Mike Piccolo
Co-Founder and CTO
Mario Tuccitto
Client Partner
Company data provided by crunchbase