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CNO Financial Group · 4 weeks ago

Executive IT Support Consultant - REMOTE (Travel Required)

United States

Full-time

Remote

Senior Level

$81K/yr - $122K/yr

5+ years exp

CNO Financial Group’s IT Team is hiring an Executive IT Support Consultant who is responsible for being a trusted technology advisor and hands-on support for the organization’s C-level and senior leadership. The role involves delivering personalized solutions, managing complex technical environments, and ensuring the seamless use of high-end collaboration and endpoint technologies.

Financial Services

H1B Sponsor Likely

Responsibilities

Serving as a trusted technology advisor and escalation point for C-level and senior leaders, providing white-glove support both on-site and remotely

Delivering advanced troubleshooting and lifecycle support for executive devices and environments, including laptops, tablets, mobile devices, home offices, and AV equipment across Windows, macOS, iOS, and Android

Leading the setup, optimization, and real-time support of executive meeting technologies such as Zoom Rooms, Microsoft Teams Rooms, hybrid work tools, and AV integrations

Providing rapid-response IT solutions for high-priority events including board meetings, earnings calls, investor presentations, and executive travel

Ensuring secure, high-performance environments by managing VPNs, endpoint protection, compliance settings, and coordinating with IT infrastructure and cybersecurity teams

Recommending and implementing technology upgrades, workflow automation, and personalized enhancements to the executive tech stack

Maintaining proactive support documentation, executive playbooks, and onboarding/offboarding processes while handling all sensitive data with the utmost confidentiality

Qualification

Microsoft 365Endpoint managementNetworking fundamentalsScriptingAutomationAV technologiesIT support toolsCertificationsCustomer serviceProblem-solvingCommunication skills

Required

Bachelor's degree in Computer science, Information Systems Technology, or equivalent professional experience

Minimum of 5 years of experience in supporting executive leadership in varying environments - in-office, remote and hybrid

Requires approximately 30% travel, including destinations across the U.S. and occasionally Mexico and the Caribbean, to support business needs

Provide on-call support to executives as needed, ensuring timely assistance and resolution of urgent issues outside standard business hours

Certifications/Licenses: CompTIA A+, Microsoft Modern Desktop Admin Associate, or equivalent

Proficient across multiple operating systems and platforms, including Windows, macOS, iOS, Android, and AV tools

Advanced expertise with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Exchange Online) and collaboration platforms such as Zoom, Microsoft Teams, and Webex

Skilled in endpoint management and IT support tools, including Microsoft Intune, BeyondTrust, SCCM, BigFix, and ITSM platforms like ServiceNow and Jira Service Desk

Strong knowledge of networking fundamentals (DNS, DHCP, VPN, VLAN, Wi-Fi optimization) and identity/access management tools (Azure AD, Okta, MFA, conditional access)

Proficient in scripting and automation using PowerShell, Python, or Bash to streamline processes and enhance efficiency

Exceptional problem-solving and decision-making abilities, with a proven ability to resolve issues independently under pressure and in high-stakes environments

Outstanding customer service orientation and communication skills, with the ability to support executive-level stakeholders and handle sensitive issues with professionalism and discretion

Exceptional proficiency in conveying issues, updates, and detailed reports to executive leadership with accuracy and professionalism on a consistent basis

Preferred

Apple CSP

ITIL Foundation

CISSP

CompTIA Security +

Jamf

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with company match

Short-term & long-term disability insurance

Paid time-off and corporate holidays

Paid parental leave

Company paid life insurance

Company

CNO Financial Group

Glassdoor3.8

CNO Financial Group, Inc. (CNO) is a holding company for a group of insurance companies operating throughout the United States

Founded in 1979

Carmel, Indiana, USA

1001-5000 employees

http://www.cnoinc.com

H1B Sponsorship

CNO Financial Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)