WestRock Company · 2 days ago
Operations Coordinator
Syracuse, NY
Full-time
Onsite
Mid, Senior Level
$122K/yr - $203K/yr
7+ years expWestRock Company is a global leader in sustainable paper and packaging solutions, dedicated to innovation and excellence. The Operations Coordinator will lead operational and strategic projects at the Solvay mill, ensuring safety, quality, and personnel training while overseeing the shift teams and supporting various mill operations.
CommercialManufacturingPackaging ServicesPaper ManufacturingSustainability
Responsibilities
Responsible for the safety, operation, quality, personnel training, and the maintenance of all associated equipment. Conducts/schedules training and ensures guidelines/policies are adhered to. This position reports to the Operations Manager
Supervises the daily functions of the Shift Team Coordinators and their teams using our mill’s team concept systems
Development of STCs’ and LTCs’ along with review of monthly scorecard, development of action plans, reporting, accountability, and staffing
Partners with HR to develop and maintain LTC training modules
Partners with HR to develop and maintain STC training modules
Helps troubleshoot problems on machines
Monitors and helps to enforce safety policies and promotes safety engagement
Conducts training of the workforce as needed and ensures compliance with company policy
Functions as a leader on numerous mill committees to improve training, peer promotion, safety, policies, etc
Functions as the lead in implementing strategic mill projects (DMS, DMSI, HOP)
Responsible for ordering and maintaining certain employee supplies to support the operations teams
Support the operation and troubleshooting of processes throughout the mill
Support the business units during annual outages and capital upgrades
Owner of the Daily Management System (DMS)
Owner of electronic rounds system (DMSI)
Conduct segments in new hire orientations and training classes as needed
Approve timecards in our payroll system
Support of BUL’s/BUS’s/Operations Manager for short term vacancies
On Call rotation for weekend duty
Manage to the budget and have budget input
Facilitates and shows leadership in Production Training Advisory Committee. Also, works with STCs’ and this committee to ensure training plan compliance and effectiveness
Facilitates and shows leadership in Peer Promotion Committee
ISO knowledge
Implement systems to sustain performance
Knowledgeable on all areas of the mill – Stock prep, Paper machines, Water and Wastewater treatment, Boilers, Logistics, Enterprise Asset Mgmt. specifically work ID and control
Qualification
Required
BS degree in a related field such as Chemical Engineering, Mechanical Engineering, or Pulp and Paper Science or High School Diploma
Minimum of 7 years in the pulp and paper industry
Demonstrated leadership skills (safety, quality, cost, production)
Excellent interpersonal, communications, and collaboration skills
Must have strong technical skills and analytical problem-solving ability
Able to handle multiple priorities
Leadership skills are essential as well as a strong customer-focused quality mindset
Computer and Windows literate, PI capability a plus
Sitting, standing, and walking for extended periods of time
Dexterity of hands and fingers to operate assigned equipment and a computer keyboard
Reaching overhead and above shoulders to retrieve files and materials
The employee must occasionally lift and/or move up to 50 lbs
Preferred
Experience across multiple paper mills
Benefits
Short-term bonus incentive
Health, dental and vision insurance
Flexible spending accounts or health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid sick leave as required by applicable state/local law
10 days of paid vacation
11 days of paid holidays
Company
WestRock Company
Smurfit Westrock is the global leader of paper-based packaging solutions.
10001+ employees
H1B Sponsorship
WestRock Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (25)
2022 (8)
2021 (24)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-09-12Acquired
2015-07-02IPO
Leadership Team
S
Samuel Shoemaker
President, Consumer Packaging
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-11-04
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