Recora · 1 month ago
Patient Growth Specialist
Recorainc is dedicated to redesigning heart health and improving the lives of patients with cardiovascular disease. The Patient Growth Specialist will support the expansion of the virtual cardiac rehabilitation program by engaging prospective patients, explaining program value, and guiding them through the enrollment process.
Health CareHospital
Responsibilities
Make high-volume outbound cold calls to prospective patients
Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program
Confidently explain program benefits, expectations, and next steps
Assist patients with mobile app downloads, account setup, and basic technical troubleshooting
Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows
Accurately document call outcomes, patient status, and next steps in internal systems
Meet or exceed daily call volume and enrollment targets
Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience
Qualification
Required
Bachelor's degree (required)
Proven experience in cold calling, outbound sales, or high-volume call environments
Strong verbal communication skills with the ability to build trust quickly over the phone
Comfort handling objections and motivating patients to take action
Ability to perform in a metrics-driven, fast-paced environment
Strong technical aptitude and comfort helping patients navigate mobile apps and resolve basic tech issues
Reliable internet connection and a quiet, professional home workspace
Preferred
Healthcare, digital health, or patient engagement experience
Business development, inside sales, or growth roles
Experience onboarding or enrolling users into programs or platforms
Familiarity with CRMs, power dialers, or patient management systems
Company
Recora
Our mission is to empower everyone to live a long, full, and optimal life by redefining the future of virtual care.
Funding
Current Stage
Early StageTotal Funding
$22.4MKey Investors
SignalFire2048 Ventures
2022-03-21Series A· $20M
2021-08-17Seed
2020-08-20Seed· $2.4M
Recent News
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