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Hilltop Securities Inc. · 1 month ago

Senior Teller/Customer Service Representative

Frisco, TX, United States

Full-time

Onsite

Senior Level

Hilltop Securities Inc. is a financial services company, and they are seeking a Senior Teller/Customer Service Representative. This role involves processing a variety of financial transactions, assisting customers with account-related duties, and providing support to other front-line staff with complex transactions.

BankingFinanceFinancial Services

Responsibilities

Process a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders

Assist tellers and other front-line staff with more complex transactions and will provide overrides/approvals on escalated transactions

Assist customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed

Qualification

Financial transactionsCustomer serviceAccount managementTeam collaborationProblem solving

Required

Experience in processing a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments, and preparing change orders

Ability to assist tellers and other front-line staff with more complex transactions

Capability to provide overrides/approvals on escalated transactions

Experience in assisting customers with opening accounts, processing check orders, issuing debit cards, and general maintenance on existing accounts