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Live Nation Entertainment · 1 day ago

LN Concerts, Director of Human Resources Operations - LATAM

Miami, FL

Full-time

Hybrid

Director/Executive

$120K/yr - $150K/yr

6+ years exp

Live Nation Entertainment is the world’s leading live entertainment company. The Director of Human Resources Operations - LATAM will oversee HR operations across Latin America, focusing on recruiting, compliance, and employee relations while partnering with senior executives to support the region's growth.

ConcertsEvent PromotionEventsMedia and EntertainmentTicketing

Responsibilities

Oversee full-cycle recruiting operations across LATAM for corporate, touring, venue, production, and festival hiring

Serve as HR lead on all LATAM mergers & acquisitions and drive integration conversations/decisions with JV counterparts

Own recruiting workflows, approvals, and compliance within Workday Recruiting

Lead all day-to-day HR operations across LATAM including onboarding, offboarding, job changes, contracts, leave management, data integrity, audits, and personnel documentation

Design, standardize, and optimize HR operational infrastructure across multiple countries with local compliance

Lead Workday implementations for new countries and acquired entities

Lead employee relations operations including performance documentation, disciplinary actions, investigations, and terminations

Serve as HR's primary operational partner to IT for new hire system access provisioning, Workday integrations, and acquisition launches

Create, update, and maintain regional SOPs and workflows to drive operational efficiency

Serve as HR operations lead for LATAM expansion and international acquisitions

Partner with Legal, Finance, IT, and Business Leadership to ensure day-one readiness for new entities

Build strong relationships with LATAM leadership teams, including President, regional GMs, and CFO

Qualification

HR operations experienceTrilingual proficiencyAdvanced Workday expertiseLATAM labor laws knowledgePHR/SPHRSHRM certificationAdvanced MS Office skillsEmployee relations operationsCross-functional experienceProfessionalismConflict managementTeam collaborationIntegrityFast-paced environment

Required

Minimum 6-8 years HR operations experience, preferably within the entertainment industry

Trilingual proficiency required: fluent in Spanish, Portuguese, and English (reading, writing, and speaking)

Advanced Workday expertise required, including Recruiting and M&A implementations

Deep knowledge of LATAM labor laws and jurisdictions across multiple countries

Experience delivering high-quality HR support to diverse client groups

Ability to handle difficult, sensitive, and confidential situations with integrity and professionalism

Strong cross-functional experience with IT, Legal, Finance, and Executive Leadership

Ability to travel internationally as needed

Ability to build positive working relationships with diverse groups, both internally and externally

Ability to learn quickly, work independently and collaboratively, and train others

Experience interacting and communicating with all levels of business operations

Ability to own initiatives end-to-end while working effectively as part of a team

Ability to manage conflict effectively and productively

Must be able to work efficiently in a fast-paced, deadline-driven environment

Advanced MS Office skills

Preferred

BS/BA with emphasis in HR preferred

PHR/SPHR or SHRM certification preferred

Benefits

Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)

Free concert tickets, generous paid time off including paid holidays, sick time, and personal days

401(k) program with company match, stock reimbursement program

New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support

Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment

Volunteer time off, crowdfunding match

Company

Live Nation Entertainment

Glassdoor4.0

Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.

Founded in 1996

Beverly Hills, California, USA

10001+ employees