NEOGOV · 1 month ago
Records and Data Management Clerk 2025-03040
Cheyenne, WY
Full-time
Onsite
New Grad, Entry Level
$18.56/hr - $18.56/hr
0+ years expNEOGOV is seeking a motivated, team-oriented individual to join the Wyoming Highway Patrol as a Records & Data Management Clerk. This role involves processing and overseeing digital evidence, gathering and disseminating trooper reports and other related information while ensuring compliance with public records requests.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Responsible for reviewing and submitting National Incident-Based Reporting System (NIBRS) data and reporting to the Division of Criminal Investigation (DCI) and the Federal Bureau of Investigation (FBI) while complying with State and Federal requirements
Responsible for quality assurance of NIBRS reporting
Examine and analyze incoming electronic records, make necessary corrections, and make updates after sufficient research in the Law Enforcement Records Management System (LERMS) and E-citation systems
Perform research by querying additional databases and resources for necessary information, including the Revenue Information System (RIS), Informer, Supreme Court Information Store, legislative website, ReportBeam, EvidenceOnQ, SceneDoc, Mobile, E-citations, and LERMS
Utilize database management tools to merge instances of duplicate names and vehicle records, and create alias name records and identity alerts. Update records with correct information and/or new information
Communicate verbally by email and phone to coordinate the amendment of the electronic records at both the agency and court levels
Process, maintain, and review incident case reports, supplements, logs, letters, audio-recorded conversations, memos, secure reports, and other documents as dictated in LERMS by WHP sworn officers
Process, proofread, and enter case report information as provided by troopers regarding official files, ensuring accurate coding and reporting processes, and maintaining an up-to-date database for the agency
Required training, certification, access, and proficiency in ReportBeam, EvidenceOnQ, SceneDoc, Brazos electronic citation software, Statewide Court Information Store (SCIS), LERMS, Criminal Justice Information System (CJIS), New World Mobile Software, and National Crime Information Center (NCIC)
Train and instruct new records clerks in all roles and responsibilities as needed. Train and instruct troopers on incorrect data entry policies used in the records data management system
Generate information and statistical reports as needed
Maintain updated wrecker rates and lists for all 12 WHP Troop offices and 14 WHP Ports of Entry
Provide continuous, committed customer service in a timely manner within and outside the agency. Answer phones, greet customers, and provide direction and assistance as necessary
Qualification
Required
Associate's Degree (typically in Records or Data Management)
0-1 year of progressive work experience (typically in Records and Data Management) with acquired knowledge at the level of a Records & Data Management Technician
2-4 years of progressive work experience (typically in Records and Data Management) with acquired knowledge at the level of a Records & Data Management Technician
Required training, certification, access, and proficiency in ReportBeam, EvidenceOnQ, SceneDoc, Brazos electronic citation software, Statewide Court Information Store (SCIS), LERMS, Criminal Justice Information System (CJIS), New World Mobile Software, and National Crime Information Center (NCIC)
Excellent customer service skills and competence in oral and written communication
Ability to understand and work within organizational structures and adhere to federal and state laws, policies, procedures, and guidelines
Ability to work independently and in a team, organize time, work cognizant of critical deadlines, and work on several projects concurrently
Ability to establish working relationships with a variety of agencies, programs, and staff
Ability to gather information to accurately assist the public, law enforcement, and attorneys
Ability to research and review proposed rules, regulations, programs, policies, and activities
Competency using a computer, hardware, software, and peripherals, including Google Docs, Google Sheets, Google Drive, Word, Excel, PowerPoint, Adobe Pro, basic computer programming, and database development skills
Ability to troubleshoot application problems
May be required to lift at least 50 pounds
Some travel may be required
Preferred
Experience working with database systems
Detail-oriented and have strong customer service skills
Benefits
Comprehensive health coverage – medical, dental, and vision plans for you and your family
Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program– Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program– Earn paid time off and incentives by focusing on your personal health
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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