SME · 1 month ago
Manager, Creative & Office Services
Southfield, MI
Full-time
Onsite
Mid, Senior Level
$94K/yr - $114K/yr
10+ years expSME is an organization seeking a Manager for Creative & Office Services. The role involves managing graphic design strategies, project schedules, and the overall operations of the Office Services Department while ensuring quality and timely delivery of materials.
AssociationEventsIndustrialManufacturing
No H1B
Responsibilities
Monitor departmental workload scheduling and outsourcing activities; implement and monitor accurate job billing/tracking/pricing metrics to provide prompt, high quality, cost effective graphic design, print and mail services to the organization
Design and produce commercial quality graphic design work for both print and digital mediums
Act as creative director, providing graphic input and advice both to Creative staff and throughout SME
Manage department budgets; develop and execute business plans and strategies
Establish, monitor, and direct departmental goals, productivity metrics and quality standards; measure effectiveness through customer satisfaction programs and strategies
Train and coach staff in departmental graphic conceptualization, design, and production activities and applications and processes
Establish/evaluate required departmental SOP’s; monitor SME, SME-EF and Tooling U-SME logo and branding standards
Evaluate and conduct staff performance reviews; conduct effective goal setting and coaching sessions
Evaluate effectiveness of external graphics, design, print and mail services and make recommendations for changes
Collaborate with marketing manager in identifying and seeking solutions to production issues arising
Support the advancement of effective processes and practices across the department. Partner with project managers and business leaders to deliver sustainable and repeatable improvements in production and outcomes
Other duties as assigned
Qualification
Required
Bachelor's degree in graphic design, art direction, and production
Ten to fifteen years work experience in related field
Minimum five years people management experience in graphic design, art direction, production and desktop publishing environment including financial, staff and operation management experience
Effective written and oral communication skills
Advanced knowledge of graphic design, pre-production and commercial printing and 4-color work required as well as electronic media
Expert proficiency in InDesign, Photoshop, Illustrator, HTML, Flash and Dreamweaver
Through understanding of MAC operating systems, hardware
Advanced knowledge of printing processes and experience working with print/media vendors
Excellent human relations and customer service skills
Benefits
Medical, dental, and vision insurance
403(b) with company matching
Generous paid time off and holidays
Professional development and training opportunities
Additional wellness and work-life balance benefits
Bonus/incentive compensation, subject to role and company policies
Company
SME
SME is an organization for individuals, students, educators and companies involved in all facets of manufacturing.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeannine Kunz
Executive Director & CEO
Steve Prahalis
Chief Operating Officer
Recent News
Society of Manufacturing Engineers
2025-10-28
Company data provided by crunchbase