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Duraco Specialty Tapes and Liners – A Duraco Specialty Materials® Company · 1 day ago

Customer Service Representative

Bolingbrook, IL

Full-time

Onsite

New Grad, Entry Level

$21.64/hr - $28.87/hr

Duraco Specialty Materials is a leader in adhesive solutions and specialty materials, and they are seeking a Customer Service Representative to be the heartbeat of customer success. The role involves connecting with customers, processing orders, tracking shipments, and suggesting improvements to enhance efficiency and customer satisfaction.

ChemicalManufacturingPackaging Services

Responsibilities

You’ll start your morning connecting with customers, processing orders, and ensuring every detail is just right

When a shipment needs tracking or a sample needs to get out the door, you’re on it—coordinating with vendors, carriers, and teammates to make sure nothing falls through the cracks

You’ll keep our sample room organized, our inventory accurate, and our customers delighted

You’ll spot ways to make things better—suggesting improvements, supporting team projects, and helping us eliminate waste and boost efficiency

Qualification

Customer serviceERP systemsExcelDetail-orientedProactiveTeam collaborationCommunication skills

Required

Thrive in a fast-paced environment and love juggling multiple priorities

Natural communicator—clear, friendly, and always professional

Detail-oriented, organized, and tech-savvy (ERP systems and Excel are your friends)

Proactive and self-driven, but also know how to rally with others to achieve shared goals

Willing to roll up your sleeves—whether it's packing samples or solving a tricky logistics puzzle

Benefits

A collaborative, supportive team environment.

Opportunities to learn, grow, and advance.

Competitive pay and benefits.

The chance to make a real difference for our customers and our business.

Company

Duraco Specialty Tapes and Liners – A Duraco Specialty Materials® Company

Duraco Specialty Tapes and Liners is a leading manufacturer of specialty tapes, which are sold into highly attractive end markets including point-of-purchase displays, appliances, transit packaging, construction, signage, and HVAC.

Founded in 1947