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symplr · 2 days ago

Head of Marketing Communications

United States

Full-time

Remote

Lead/Staff, Director/Executive

$175K/yr - $200K/yr

5+ years exp

symplr is a leader in healthcare technology, seeking a Head of Marketing Communications to define and execute its communications and corporate affairs strategies. This role involves overseeing all external communications, managing executive communication strategies, and shaping public affairs initiatives to enhance the company's reputation and stakeholder engagement.

Health CareInformation TechnologySoftware

Responsibilities

Oversee all external communications, including media relations, public relations, investor communications (in collaboration with PE stakeholders), and crisis communication

Act as a spokesperson and media contact as needed; coach executives for media appearances and speaking engagements

Build and maintain relationships with media, analysts, trade associations, and other key influencers in the healthcare and technology sectors

Develop and manage executive communication strategies for the CEO and leadership team to enhance thought leadership and visibility in the market

Partner with internal communications fostering engagement, cultural alignment, and transparency during periods of growth or transformation on external communication platforms

Shape and implement public affairs strategies that support business priorities, including policy engagement, regulatory issues, and social impact initiatives

Partner with legal, compliance, and HR teams on ESG reporting, DEI initiatives, and community engagement efforts

Lead issues and crisis communication planning, ensuring rapid response and reputation management in coordination with legal, compliance, and executive leadership

Develop and maintain scenario-based communication playbooks for business continuity and risk mitigation

Partner with the Board of Directors and private equity sponsors on key messaging, annual reports, and investor updates

Align corporate narrative and positioning with the expectations of current and potential investors, board members, and financial analysts

Qualification

Corporate CommunicationsPublic AffairsCrisis ManagementStakeholder RelationsHealthcare Industry KnowledgeB2B MarketingLeadershipInterpersonal SkillsWritten CommunicationVerbal Communication

Required

Bachelor's degree in marketing, Communications, Public Relations, Business, or related field

5+ years of progressive leadership experience in corporate communications, or public affairs, preferably within healthcare, SaaS, or private equity environments

Proven ability to lead and inspire high-performing teams across branding, communications, and corporate strategy

Experience in Business-to-Business marketing & communications

Demonstrated success in shaping corporate narratives, launching brand platforms, and managing complex communications in high-growth, high-change settings

Experience working directly with executive leadership, board members, and investors

Deep understanding of healthcare industry dynamics and regulatory environment strongly preferred

Exceptional written, verbal, and interpersonal communication skills