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Pleasant Valley Corporation · 1 month ago

Associate Project Manager | Parking Lot Solutions

Independence, OH

Full-time

Onsite

Entry, Mid Level

1+ years exp

Pleasant Valley Corporation is a family-owned and operated Commercial Real Estate Firm specializing in Construction and Facility Management. The Associate Project Manager is responsible for managing multiple projects from initiation to completion while ensuring effective communication with clients and vendors throughout the project lifecycle.

ConstructionFacility ManagementProperty Management

Responsibilities

Client Response and Issue Resolution: Promptly respond to client maintenance requests, assess concerns, and follow established procedures to resolve issues through the work order life cycle

Vendor Management: Create work orders, solicit bids, assign service agreements, and manage subcontractors and vendors to address maintenance problems, ensuring quality service delivery

Project Coordination: Manage multiple projects simultaneously, overseeing an average of 10 to 17 work orders per week, and ensure timely completion while maintaining high standards of performance

Communication and Documentation: Maintain continuous communication with vendors, document progress, and ensure customer satisfaction, using the PVC Connect system and Customer Portal

Process Adherence and Performance Monitoring: Follow company guidelines for operating procedures, monitor vendor performance, and manage escalated work orders to meet project timelines and quality standards

Qualification

Project Management Professional (PMP)Client Issue ResolutionCRM SoftwareBackground in Parking LotsTechnical ProficiencyCustomer Service SkillsData EntryScheduling

Required

One to three years of related experience OR three to five years of related experience with no degree

At least one year of experience in resolving client issues within a commercial facilities or property management organization

Demonstrated success in a telephone-based customer service role

Strong computer skills, including experience with CRM software, data entry, scheduling, and reporting

Preferred

Background in Parking lots, Asphalt/Concrete, Estimating, or Engineering

Bachelor of Business Administration degree

Project Management Professional (PMP) certification

Benefits

An exceptional culture and positive work environment

Competitive earnings

Comprehensive benefits

Personal recognition

Individual development opportunities

A clear path for career advancement!

Company

Pleasant Valley Corporation

Since 1976, Pleasant Valley Corporation has been providing integrated construction, real estate, facility, and property management services designed to benefit our clients' businesses, inspire users in their workplace, and respect the communities and natural world in which we all live and work.

Founded in 1976

Medina, Ohio, USA

201-500 employees