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SEGULA Technologies · 3 weeks ago

Warranty Engineer

Southfield, MI

Full-time

Onsite

Mid Level

3+ years exp

SEGULA Technologies is a global engineering group focused on innovative projects in various industries including automotive and energy. The Warranty Engineer will analyze warranty claims, support evaluations, and collaborate with cross-functional teams to ensure product quality and readiness for production.

Industrial EngineeringMechanical Engineering

H1B Sponsor Likely

Responsibilities

Analyze and interpret warranty claims; categorize, track, and graph GM-reported data to identify trends and lasting corrective solutions

Support weekly GM report-outs and internal calls reviewing warranty claims; determine which require further evaluation and request returns for analysis

Support on-site warranty return evaluations at GM (once per month)

Ensure GM dealer service documents are accurate and appropriate to minimize full seat frame replacements

Investigate and resolve non-conforming or rejected seating components through root-cause analysis and corrective actions

Provide prompt engineering feedback to DREs, product engineers, and plant leadership for design improvements and issue resolution

Collaborate with Manufacturing, Quality, Supplier Development, and Program Management to ensure production and launch readiness

Review CAD data and drawings for design feasibility, manufacturability, and tolerance stack-ups

Support DV/PV testing (foam compression, durability, function, comfort) and analyze results for compliance

Participate in prototype builds, pre-production events, and launches; track and close open issues

Assist with APQP and PPAP documentation, including DFMEA, PFMEA, control plans, and process flows

Create one-pagers and 5-phase documents for issues requiring additional actions (design updates, containment, increased detection, etc.)

Implement and track containment and design/process improvement breakpoints with plant assistance

Drive continuous improvement in seat assembly, foam molding, and product quality

Act as a technical contact for customer design reviews, warranty issues, and validation updates

Qualification

Mechanical EngineeringAutomotive EngineeringCAD ProficiencyWarranty AnalysisPLM SystemsQuality ToolsAPQPPPAPDV/PV TestingAnalytical SkillsMicrosoft Office SuiteLean ManufacturingSix SigmaOrganizational SkillsCommunication Skills

Required

Bachelor's degree in Mechanical, Automotive, Manufacturing, or Industrial Engineering (or equivalent experience)

3–5 years of experience in automotive seating, interior systems, or product engineering at an OEM or Tier-1 supplier

Strong understanding of seat assembly, urethane foam molding, trim, structure, mechanism integration

Experience in launch and production support, including prototype build participation and issue resolution tracking

Proficiency in CAD tools such as CATIA V5 or NX for design evaluation and component visualization

Experience with PLM systems (Teamcenter; ENOVIA) for configuration and change management

Familiarity with automotive quality tools including 8D, 5-Why, FMEA, and Fishbone Diagram

Working knowledge of APQP, PPAP, DFMEA, PFMEA, control plans, process flow documentation

Skilled in interpreting and analyzing DV/PV test results for validation sign-off

Strong analytical, organizational, and communication skills with ability to interface across cross-functional and customer teams

Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word)

Hands-on experience in a plant manufacturing environment; ability to work on the floor and in office setting

Preferred

Prior work experience with Tier-1 automotive suppliers in seating or interiors

Understanding of seat comfort, ergonomics, and occupant safety performance

Exposure to warranty systems and field issue analysis

Experience with lean manufacturing, Six Sigma, or continuous improvement methodologies

Benefits

Competitive compensation

Benefits

Development opportunities

Company

SEGULA Technologies

Glassdoor3.3

SEGULA Technologies is an engineering group, helping boost competitiveness across industrial sectors.

Founded in 1985

Nanterre, Ile-de-France, FRA

10001+ employees

https://www.segulatechnologies.com/

H1B Sponsorship

SEGULA Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (34)

2023 (14)

2022 (8)

2021 (8)

2020 (11)