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California Closets · 4 weeks ago

Sales Support/ Marketing Assistant

Minneapolis, MN

Full-time

Onsite

Entry Level

1+ years exp

California Closets is a leader in premium space management, providing custom-designed organizational solutions and exceptional service. The Sales Support Assistant will assist the sales team in delivering a great Brand Experience through various marketing and administrative tasks.

FurnitureHome DecorInterior Design

Responsibilities

Responsible for lead management in an efficient and detailed manner for our Design Consultants, using CRM

Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs

Updating the local marketing including showroom hours on the website, social media, Yelp and Google reviews

Updating and maintaining Design Consultant bios on the website

Running and distributing weekly reports for rescheduled consults, open status jobs, and “pending” client lists

Collaborating with Design Consultants to follow up on the “pending” client lists

Sending out “client anniversary” marketing campaigns

Managing the Digital Showroom activities including local photos and keeping the “offer list current based on market

Responsible for sales administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities

Tracking and maintaining client traffic reports and distributing to leaders

Maintains an adequate supply of the Design Consultant and Showroom samples in the showroom at all times

Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed

Qualification

CRMSalesforceMarketing initiativesData entryCustomer serviceCalendar managementTech savvyMicrosoft OfficeCADEpicor

Required

High school diploma and/or GED

1+ years of experience supporting a brand with marketing initiatives

1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry – preferably within a luxury brand environment

Ability to work quickly and accurately data entry

Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc)