Wake Forest University · 4 weeks ago
Senior Director, Strategic Communication for Finance and Administration
Winston-Salem, NC
Full-time
Onsite
Director/Executive
10+ years expWake Forest University is seeking a Senior Director of Strategic Communication for Finance and Administration. This role leads the development and execution of the Finance and Administration communications strategy, collaborating with various stakeholders to create engaging content and events that align with the University's goals and values.
EducationHigher EducationUniversities
No H1B
Responsibilities
Leads the overall strategic communication function for the Finance & Administration division, developing and implementing collaborative and inclusive strategies to support the division's brand ideals and standards of excellence in alignment with the University’s vision, mission, and goals
Works with the EVP/CFO and Finance & Administration leadership team to identify communication priorities and develop strategies to address them
Engages the Finance & Administration leadership team in the design and development of change management campaigns and the communication strategies that are needed to support outcomes across audiences
Leads the hub and spoke integration of communication talent across the division (writing, social media, video/photography, graphic design, etc.) to develop division-wide communications and engagement opportunities
Provides guidance and support to the EVP/CFO and Finance & Administration leadership team in their roles as leaders and spokespersons, develops and implements a communication strategy that elevates Finance & Administration leaders as experts in their fields and, in collaboration with government and community affairs leaders on campus, connects divisional leaders with community organizations and outlets
In collaboration with the Chief of Staff, serves as a primary liaison to the University’s senior Communication Officer, the University Marketing and Communications team, the University’s crisis communications team, as well as other senior communications leaders and key stakeholders
Manages confidential and sensitive information with discretion and integrity, maintaining trust with University leaders and compliance with University policies
Manages and contributes to the creation, review, and distribution of high-quality content that represents the work of the division, utilizing an integrated communication approach for connecting with faculty, staff, students, and prospective employees
Develops compelling narratives and materials that highlight the achievements and initiatives of F&A employees
Facilitates regular reviews of the divisional websites, in coordination with interdepartmental communicators, to drive strategic alignment
Maintains the primary webpage for the Office of the EVP/CFO
Develops print and digital collateral in coordination with interdepartmental communicators
Supports the Chief of Staff in the development of relevant materials for Board of Trustees meetings
Provides a standardized set of communication templates and processes to reinforce a unified approach across Finance & Administration
Works directly with the Finance & Administration leadership team to facilitate cross-functional projects, processes, and communications in close collaboration with subject matter experts across the different divisional teams
Develops, maintains, and shares a collaborative content calendar to ensure that F&A communications are timely and distributed in coordination with broader University-wide internal communications
Supports employee engagement goals through storytelling and recognition, including regular assessment of impact
Plans and executes regular Finance and Administration engagement events, including but not limited to division-wide gatherings and engagement opportunities with and for the EVP/CFO
Maintains regular evaluations and opportunities for learning and development to ensure that all internal communications are clear, consistent, and in alignment with evolving University brand standards
Develops and maintains key performance indicators (KPIs) and regular assessment metrics for the effectiveness of communications and employee engagement efforts
Assesses and reports on feedback from employees, leaders, stakeholders, and campus constituents
Collaborates with University Marketing and Communications to monitor and measure the effectiveness of internal communications, and make recommendations for improvement based on feedback and data analysis
Tracks the performance of Finance & Administration content on other University platforms
Regularly analyzes and reports on communication activities, making data-driven adjustments as needed
Qualification
Required
Bachelor's degree and ten years of relevant experience or an equivalent combination of education and experience
Demonstrated experience in leading and managing complex projects, including production timelines, that drive collaboration and strategic alignment
Exceptional project management skills, including the ability to organize and lead multiple, concurrent initiatives within budget and on time
Demonstrated ability to facilitate the design of innovative solutions and communication approaches
Change management aptitude; the ability to collaborate on effective communications that support change management
Strong writing skills and the ability to translate complex ideas, messages, and concepts into digestible, relevant content for the intended audience
Strong influencing skills while being inclusive of other points of view and the ability to understand the pulse of the organization
Excellent collaboration skills with specialist groups and colleagues at both departmental and campus-wide levels
Self-motivated, proactive, and committed to continuous improvement
Superior communication, interpersonal, facilitation, and presentation skills
Ability to work independently and with minimal supervision
Proficient in website management, digital newsletter platforms, and social media
Proficient using Google Office Suite applications
Proficient writing and editing using AP Style
Proficient using Adobe Creative Suite applications and Canva
Preferred
Master's degree in Communication or a related field
Supervisory experience and/or experience facilitating cross-functional collaboration
Experience with human-centered design thinking and the deployment of design abilities in the development of change management campaigns
Experience in higher education
Company
Wake Forest University
Wake Forest University is a private, independent, nonprofit, non-sectarian, coeducational research university.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$63.9MKey Investors
Lilly EndowmentAmeriCorps Public AlliesNational Institutes of Health
2025-07-10Grant· $30M
2024-10-10Grant· $0.2M
2023-02-23Grant· $3M
Leadership Team
Dedee DeLongpre Johnston
VP, Sustainability (CSO) and Chief of Staff to the Executive Vice President/Chief Financial Officer
Jacqueline Travisano
Executive Vice President and Chief Financial Officer (CFO)
Recent News
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