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Metropolitan Transportation Authority · 3 weeks ago

Senior Operations Analyst - Accounts Payable

New York, NY

Full-time

Onsite

Mid, Senior Level

$50K/yr - $83K/yr

4+ years exp

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people. The Senior Operations Analyst – Accounts Payable will provide administrative oversight and support of Accounts Payable functions, assist in the training of new team members, and ensure high-quality compliance with financial processes.

Transportation/Trucking/Railroad

Responsibilities

Gather forms, validate, track status, maintain data, and other transaction inputs

Enter transactions in PeopleSoft and the service request management tool

Retrieve, index, and review scanned documents and forms

Monitor and track invoice activity submitted from vendors. Identify errors, research causes, and make corrections

Monitor and review the invoice entry process to ensure proper coding, approval, and timeliness

Analyze exceptions and review correspondence for follow-up, and route unresolved items to the appropriate departments

Identify, research, and resolve issues regarding overpayments, duplicate payments, and payment lags

Provide satisfactory customer service by receiving, analyzing, researching, and seeking a resolution to assigned inquiries

Assist in Return to Vendor (RTV) analysis and resolution

Ability to use judgment in resolving issues and making recommendations

Participate in user groups as necessary

Ensure that all assignments are completed with the highest quality and within agreed-upon Service Level Agreement guidelines and Key Performance Indicator targets

Complete assignments as assigned by the manager

Comply with MTA and BSC policies, practices, and procedures

Provide Ad hoc assistance

New supplier set up and supplier maintenance, including investigating and resolving supplier discrepancies, i.e., payment terms, banking information, and obtaining W-9 forms

Handle payment disbursements: ACH, check, wires

Prepare and issue 1099 vendor forms

Integrate across teams to document, research, and ensure the resolution of supplier and employee inquiries regarding invoice approval and invoice payment status

Resolve intermediate issues and errors as assigned. Recognize when to resolve or escalate to management

Prepare account analysis and resolve open items

Ability to review and resolve issues within the agency spreadsheet upload process

Assist with internal control testing

Prepare and enter journal entries

Initiate the Accounts Payable escheatment process

Qualification

Accounts PayablePeopleSoftService request management toolsMicrosoft Office SuiteMentoringInterpersonal skillsAttention to detailCommunication skillsOrganizational skillsTime managementConfidentiality

Required

Possesses specific work experience and knowledge in Accounts Payable

Ability to mentor, coach, and support other team members as appropriate

Working knowledge and use of PeopleSoft or related database software

Strong interpersonal skills with the ability to work independently or collaboratively as needed

Ability to prioritize problems and promptly resolve or escalate when necessary

Strong attention to detail

Strong communication and organizational skills

Strong time management skills and the ability to manage individual assignments

Ability to handle sensitive situations and maintain a high degree of confidentiality

High School Diploma or GED

Minimum four (4) years' experience performing accounts payable transaction processing and reconciliation

Preferred

Understanding of MTA Finance policies, practices, and procedures

Familiarity with performance metrics and the ability to meet identified targets

Working knowledge of service request management tools

Working knowledge of Microsoft Office Suite, i.e., Word, Excel, PowerPoint, and Outlook

Bachelor's or Associate's Degree with relevant experience in Business or a related field

Shared Services experience preferred

Company

Metropolitan Transportation Authority

Glassdoor3.6

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.

Founded in 1834

New York, NY, US

10001+ employees