Daifuku · 1 month ago
Technical Service Engineer I
Novi, MI
Full-time
Onsite
New Grad, Entry Level
0+ years expDaifuku Automotive America Corporation is a leader in Design, Manufacturing, Installation and Support of automotive automation/material handling systems in North America. The Technical Service Engineer I will install, troubleshoot, and maintain products and equipment, performing repairs and ensuring customer needs are met.
Industrial Automation
Responsibilities
Install, troubleshoot, and maintain our products and equipment
Perform electrical, electronic, and mechanical repairs
Identify, analyze, and repair product failures
Order & replace parts as needed
Determine and recommend which products, systems or services best fit the customers' needs
Be familiar with various material handling systems which include Power & Free conveyors, Skid conveyors, FDS friction conveyor, Fork Transfers, Part Carriers, and other automation type equipment
Observe the equipment in operation; listening for problems; executing various test cycle operations, and using precision measuring and testing instruments
Complete preventive maintenance requirements on equipment, following site specific procedures & operations/maintenance manuals
Perform site specific projects as assigned
Insure proper tracking of parts used to ensure consignment inventory accuracy
Follow proper stock handling procedures
Interpret engineering drawings and assist site installation crews as necessary throughout the installation phase of a project thru customer final acceptance
Perform Engineering studies to develop reliable and optimum solutions based on customer requirements
Create bid documents and facilitate meetings and negotiations with subcontractors on small projects (less than $1M)
Create customer quotes and facilitate meetings and negotiations with customer on small projects (less than $1M)
Make estimations on Small projects (less than $1M)
Understand project schedules and site activities required for successful implementation of material handling systems
Familiar with structural design and analysis, including calculations
Interface with the on-site project team, communicating with the design team to resolve issues, and able to troubleshoot and resolve minor on-site issues as they arise
Supervision of other associates may be required, as well as supervision of skilled trades
Skilled position involving technical training
Be available to work weekends, nights, overtime, and holidays, as needed
Be flexible as the position may require traveling to any of our job sites within the US, Canada, or Mexico
Negotiate thru an industrial conveyor system requiring climbing access ladders, scaffolding, screen guards, etc
Be physically capable of standing and/or walking for long periods of time
Lift at 25-50 lbs
Strong PLC programming skills in a hands-on field construction environment desirable
Choose and manage sub-contractors, manage schedules and budgets
Meet with customers and identify needs and potential sales opportunities
Debugging skills during commissioning of new equipment and/or modifications to existing equipment
Possess excellent communication skills with ability to speak with clarity and interface effectively with customers and peers
React to changes proactively and handle other essential tasks as assigned
Display broad-based customer focus and commitment to resolve problems and make decisions based upon the priority of the problem in relation to business needs
Strong communication skills for interface with customer engineers in gathering system requirements and then translating the requirements into functional technical specifications
Machinery installation experience preferred
Proficiency with MS office, particularly Excel, Word, PowerPoint, MS Project, and general computer skills
AutoCad, Inventor, or other 3D modeling software (minimum 2 years’ experience)
Qualification
Required
BS technical degree in electrical, mechanical or automation engineering, or equivalent
Zero to three years' experience in material handling and conveyor engineering for the automotive industry is desirable
Zero to three years' experience in a construction or manufacturing environment preferred
Strong PLC programming skills in a hands-on field construction environment desirable
The ability to choose and manage sub-contractors, manage schedules and budgets
The skill to meet with customers and identify needs and potential sales opportunities
Requires debugging skills during commissioning of new equipment and/or modifications to existing equipment
Must possess excellent communication skills with ability to speak with clarity and interface effectively with customers and peers
Ability to react to changes proactively and handle other essential tasks as assigned
Display broad-based customer focus and commitment to resolve problems and make decisions based upon the priority of the problem in relation to business needs
Strong communication skills for interface with customer engineers in gathering system requirements and then translating the requirements into functional technical specifications
Must be available to work weekends, nights, overtime, and holidays, as needed
Must be flexible as the position may require traveling to any of our job sites within the US, Canada, or Mexico
Must be able to negotiate thru an industrial conveyor system requiring climbing access ladders, scaffolding, screen guards, etc
Physically capable of standing and/or walking for long periods of time
The ability to lift at 25-50 lbs
Preferred
Machinery installation experience preferred
Proficiency with MS office, particularly Excel, Word, PowerPoint, MS Project, and general computer skills
AutoCad, Inventor, or other 3D modeling software (minimum 2 years' experience)
Benefits
Medical, Dental, and Vision available day one
Optional Critical Illness and Accident Insurance
FSA/ HSA
Company provided life and disability plans
401K Fidelity
7 Paid sick days (prorated according to start date)
13 paid vacation days (prorated according to start date)
11 paid holidays
Yearly performance bonuses
PPE Reimbursement
Company
Daifuku
Since its founding in 1937, Daifuku has been providing customers worldwide with optimal and best solutions to enhance their global competitiveness, as a comprehensive material handling system manufacturer and integrator.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dracius McKee
Human Resources Business Partner – HRSS Human Resources Data and Analytics Specialist
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