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Chase · 1 month ago

Control Manager - Senior Associate

575 Washington Blvd, Jersey City, NJ, 07310, US

Full-time

Onsite

Senior Level, Lead/Staff

$86K/yr - $130K/yr

8+ years exp

Chase is a leading financial institution, and they are seeking a Control Manager – Strategic Testing to drive the global Client Onboarding & Documentation Controls agenda. The role involves risk identification, monitoring, and compliance while collaborating with various global teams to ensure alignment with firmwide standards.

BankingFinancial Services

Responsibilities

Develop a deep understanding of Client Onboarding & Documentation, DDS, WKO operations, and associated control policies, procedures, and systems

Conduct proactive process reviews to identify and address emerging risks in collaboration with CO&D controls functions

Perform root cause analysis and partner with Operations, Controls, and Action Plan owners to implement corrective actions and best practices

Synthesize complex information into clear, concise messages for key stakeholders and management, escalating issues as needed

Provide strategic advice on key risks and control appropriateness, ensuring timely identification and resolution of significant risks and issues

Ensure controls are well-designed, effective, and foster a proactive risk and control culture through robust evaluation strategies and change management

Uphold CORE Standards, Risk Assessment Structures, and program deliverables to maintain high operational standards

Partner with colleagues across business, operations, legal, compliance, risk, audit, and technology control functions to deliver consistent operational risk practices

Ensure all issues identified during engagements are thoroughly reviewed and addressed, resolving root causes in partnership with relevant stakeholders

Embrace and leverage emerging IA/AI technologies (e.g., Alteryx, GenAI/LLM) to support the controls agenda for efficient and proactive risk management

Demonstrate the ability to deliver high-quality results under tight deadlines in a dynamic and evolving environment

Qualification

ControlsRisk ManagementComplianceAML/KYC processesData analysis toolsPythonAlteryxEffective communicationProblem-solvingOrganizational skills

Required

Minimum of 8 years of experience in Controls, Risk Management, Compliance, or related fields

Bachelor's degree or equivalent experience required

Solid understanding of AML/KYC processes, operational risk management concepts, and the impact of policy or procedural changes

Ability to thrive in a fast-paced environment with evolving regulatory and business requirements, demonstrating adaptability and resilience

Strong organizational, time management, and planning skills; able to manage multiple assignments and shifting priorities simultaneously

Effective communication and interpersonal skills to collaborate across teams, regions, and senior stakeholders

Experience supporting end-to-end process reviews, risk assessments, control enhancement initiatives, and exam management or audit activities within financial services

Proactive problem-solving and attention to detail, with a results-oriented mindset

Skilled at analyzing documentation and complex data to deliver concise summaries and actionable insights

Comfortable working with databases, data analysis tools, and dashboards (e.g., Alteryx, Pega, Tableau); strong proficiency in programming skills such as Python

Familiarity with ETL tools like Alteryx and applied AI, including Gen AI and Agentic AI, to automate processes, transform data, and enhance risk management and controls

Preferred

Master's degree or a background in Computer Science a plus

Advanced proficiency in data science and developing analytical scripts utilizing Python (e.g., Pandas, NumPy, Scikit-learn, TensorFlow, Keras)

Advanced experience in pattern recognition, predictive modeling, and statistical analysis

Experience with linear and non-linear regression, logistic regression, classification techniques, clustering, dimensionality reduction, k-NN, and pipeline development

Experience consuming APIs and integrating data sources