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Community Financial Credit Union · 1 month ago

Branch Manager/Novi

Novi, MI

Full-time

Onsite

Mid, Senior Level

$65K/yr - $65K/yr

4+ years exp

Community Financial Credit Union is a recognized leader in providing exceptional member experiences and financial empowerment. The Branch Manager is responsible for leading the branch team, ensuring operational excellence, fostering community connections, and achieving business objectives while promoting an inclusive workplace culture.

BankingCreditFinancial ServicesNon Profit

Responsibilities

Lead, Coach, and Inspire

Mentor and develop team members at all levels, fostering accountability, growth, and confidence

Cultivate a Culture of Excellence

Set clear standards of performance, ensuring both operational excellence and meaningful impact in every branch interaction demonstrating that the final mile counts

Drive Community Connection

Collaborate with internal teams to ensure the branch plays an active role in community events, partnerships, and initiatives that build financial confidence and empowerment

Ensure Trust and Compliance

Uphold the highest standards of security, compliance, and financial stewardship. Take ownership of ensuring the branch consistently follows all credit union policies, procedures, and regulatory requirements

Empower Branch Success

Guide the team in meeting and exceeding business, financial, and experience goals

Champion Employee Experience

Lead with empathy and vision to foster an inclusive, motivating, and supportive workplace where team members thrive, feel valued, and remain aligned with our shared purpose of being a trusted partner for life

Qualification

Retail/member experienceLeadership experienceBusiness acumenGoal settingExcel proficiencyWord proficiencyCoaching skillsCommunity engagementEmpathyTeam motivation