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Knight Watch · 1 day ago

Systems Assembly & Field Support Technician

Kalamazoo, MI

Full-time

Onsite

Entry, Mid Level

Knight Watch, Inc. is a leading Commercial Security Systems & Building Automation provider in Michigan, seeking a skilled Systems Assembly & Field Support Technician. The role involves building and configuring security panels and systems, ensuring high-quality security solutions, and requires travel between multiple locations.

Information ServicesInformation Technology

H1B Sponsor Likely

Responsibilities

Assemble, wire, and configure security panels according to technical specifications and client requirements

Install and connect components such as circuit boards, relays, power supplies, and communication modules

Test and troubleshoot panels to ensure proper functionality and adherence to quality standards

Ensure all wiring and connections meet safety standards and regulations

Document panel builds accurately, including labeling, wiring records, and configuration details

Capture and upload final panel photos to the Project Management Software

Report any issues discovered during panel assembly or testing to project managers or supervisors

Configure IP addresses, network settings, and communication protocols for security devices such as cameras, alarms, and access control systems

Maintain accurate documentation of IP configurations and network settings for each device

Update project management systems with configuration data as required

Communicate progress and report configuration challenges or delays to project managers and supervisors

Install and Service Security Equipment

Document and Reporting

Customer Service

Work in a team atmosphere

Programming Devices

Exceptional communication with managers, GCs and customers

Ability to be on call

Qualification

Security Panel BuildingIP ConfigurationTechnical Diagrams InterpretationTroubleshooting SkillsCustomer ServiceTeamworkCommunication Skills

Required

Proven experience as a Security Panel Builder, IP Configuration Technician, or similar role in the security industry

High attention to detail and quality standards

Ability to read and interpret technical diagrams, schematics, and wiring plans

Excellent problem-solving skills

Strong communication and customer service skills

Ability to work independently and as part of a team

Valid driver's license and reliable transportation

Benefits

Competitive benefits package including medical, dental, and vision insurance, along with company match to 401(k).

7 Paid Holidays each year.

Paid time off that can be used for vacations, sick time, and personal days!

A well-rounded approach to employee wellness with benefits such as free healthy snacks and a Free Employee Assistance Program provided to you & anyone living in your home!

Choice of Company Phone or using your own iPhone with a monthly reimbursement!

Up to $1,500 per semester tuition reimbursement!

Ongoing employee engagement activities ranging from our Knights of The Round Table International Trip to our Company Bonding Events!

An in-depth onboarding program, being assigned a mentor, and thorough on-the-job training.

Company

Knight Watch

Knight Watch are driven to provide solutions that better the lives of our customers and employees.

Founded in 1993

Kalamazoo, Michigan, USA

51-200 employees

http://knightwatch.net/

H1B Sponsorship

Knight Watch has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2020 (2)