Apply on Employer Site

Ember Health · 4 weeks ago

Part Time Evening Office Administrator

New York, NY

Part-time

Onsite

New Grad, Entry Level

$35/hr - $35/hr

Ember Health is a fast growing organization administering IV ketamine treatment to people seeking relief from depression. They are looking for a dynamic Part Time Evening Office Administrator to manage office operations and facilitate patient and provider communications in a compassionate and professional manner.

Health Care

Responsibilities

Maintain a professional, warm, welcoming office environment

Greet all patients and guests, manage check-ins and payment

Answer all inbound calls to the Ember Health office

Manage patient bookings and appointments

Process new patient information

Collaborate with the daytime care team and other clinics to ensure a seamless patient experience

Respond to select patient communications

Input and update data for client relationship management database

Contribute to scoped projects for enterprise wide initiatives

Schedule meetings on behalf of the clinical team

Qualification

Office administrationPatient communicationsHealthcare experienceData entryCommunication skills

Required

Maintain a professional, warm, welcoming office environment

Greet all patients and guests, manage check-ins and payment

Answer all inbound calls to the Ember Health office

Manage patient bookings and appointments

Process new patient information

Collaborate with the daytime care team and other clinics to ensure a seamless patient experience

Respond to select patient communications

Input and update data for client relationship management database

Contribute to scoped projects for enterprise wide initiatives

Schedule meetings on behalf of the clinical team

You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease

You are a skilled communicator. You're both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion

You are mission driven. You are motivated to help change mental health paradigms and serve as an excellent ambassador for a cause you believe in

You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list

You are detail-oriented. You take pride in maintaining a 'picture ready' office space and immaculate data entry

You are thoughtful. You can anticipate the needs of your clinical team and patients, and feel committed to proactively creating a supportive environment for all

You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development

You are reliable. You consistently show up for work on time and can be counted on by your team

Prior responsibilities in office administration