Headspace · 1 week ago
Principal Product Manager, Care Services
United States
Full-time
Remote
Senior Level, Lead/Staff
$162K/yr - $259K/yr
7+ years expHeadspace is a company committed to providing access to lifelong mental health support through innovative technology and clinical care. They are seeking a Principal Product Manager to define and execute the product strategy for their telehealth services, focusing on enhancing mobile application experiences and provider tools to ensure high-quality care delivery.
Artificial Intelligence (AI)FitnessHealth CareMental HealthmHealthMobile AppsPsychologyTherapeutics
Responsibilities
Define and own the product roadmap for the member-facing mobile app experience, focusing on key user journeys such as: clinical assessments (intake and outcomes monitoring), provider matching/triage, and session booking/scheduling across coaching, therapy, and psychiatry
Optimize the experience to reduce friction in accessing care, increase member engagement with their care plan, and drive adherence to scheduled virtual sessions
Spearhead the strategy and delivery of internal provider companion tools that integrate with the member experience to enable high-quality care
Focus on features like secure communication, in-session support, and post-session follow-up tracking to ensure providers have the necessary tools alongside their primary EMR/EHR system
Ensure the seamless technical and user-experience handoff between the member's mobile app experience and the provider's tools for virtual session delivery and post-session actions
Partner with Clinical Operations, Legal, and Compliance teams to integrate evidence-based practices and ensure all digital experiences meet rigorous standards for HIPAA/privacy compliance, security, and clinical integrity
Manage product requirements for integrating the mobile app and provider tools with core backend systems (e.g., scheduling platforms, telehealth video services) to ensure scalability and reliability
Define and rigorously track key engagement, operational, and clinical metrics (e.g., Assessment Completion Rate, Time-to-First-Session, Provider Tool Usage, Session Adherence) to inform product iteration
Qualification
Required
7+ years of experience in Product Management, with at least 2+ years focused specifically on digital health, telehealth, or clinical products
Proven experience building and optimizing two-sided platforms (serving both consumer/member mobile apps and professional/provider tools)
Deep functional understanding of clinical or highly regulated workflows (e.g., patient intake, scheduling, documentation)
Strong knowledge of healthcare regulations, including HIPAA and patient data privacy requirements
Exceptional strategic thinking, communication, and influence skills across highly technical, design, and clinical stakeholder groups
Preferred
Prior experience with Electronic Health Records (EHR) systems or defining integration requirements
Familiarity with clinical outcomes measures (e.g., PHQ-9, GAD-7) and quality reporting
Experience working in a complex, high-growth consumer technology environment
Benefits
Equity
Comprehensive healthcare coverage
Monthly wellness stipend
Retirement savings match
Lifetime Headspace membership
Generous parental leave
Company
Headspace
Headspace is a mental health company offering AI companionship, coaching, therapy, psychiatry, and mindfulness tools for everyday support.
501-1000 employees
H1B Sponsorship
Headspace has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (3)
2022 (8)
2021 (4)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$320.85MKey Investors
Oxford Finance LLCBliscePacific Western Bank
2023-07-26Debt Financing· $105M
2022-02-14Series C
2021-10-31Secondary Market
Leadership Team
Tom Pickett
Chief Executive Officer
Andy Puddicombe
Co-Founder
Recent News
2026-01-09
2026-01-08
Company data provided by crunchbase