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United States Postal Service · 4 weeks ago

Senior Human Resources Information System Analyst

DC-Baltimore Area

Full-time

Hybrid

Mid, Senior Level

3+ years exp

United States Postal Service is responsible for managing the project lifecycle for new technologies within HR Software as a Service solutions. The role involves leading software configuration standards, stakeholder engagement, and enhancing operational efficiency.

Delivery ServiceEnterprise SoftwareGovernmentLogisticsPackaging ServicesTransportation

Hiring Manager

Leandra Perez

Responsibilities

Develops, builds, and implements complex software configuration requirements for all HR on premises technology and SaaS systems by performing requirement analysis, process review, fit gap analysis, and partnering with IT and vendors

Facilitates meetings with stakeholders to evaluate and develop and refine requirements, identify processes, and document gaps. Provides and implements solutions to bridge gaps and enhance processes

Designs, develops, automates, implements, and maintains automated system requirements and productivity tools used to test and improve software

Develops and implements project plans to support Software Development Lifecycle (SDLC) within a scrum/agile environment

Performs configuration to HR?s SaaS systems and release engineering tasks on complex modules to ensure software product operating parameters are documented and comply with standard hardware configurations and are sustainable

Evaluates business and change management process to ensure that configuration items are in alignment with the needs of all HR and the enterprise technology. Manage change implementation and makes recommendations for improvements

Develops and executes system test plans and builds procedures to ensure business information systems, workflow, and processes meet stakeholder needs and are performing optimally

Provides program guidance, direction and advice to employees within and outside the organizational unit. May matrix manage or coordinate the activities of professional, technical or clerical employees, including contractors. Provides coaching to foster technical skills applicable to business and overall development in others

Develops and implements new policy, systems, procedures and training. Coordinates the communication of new policies and procedures with employees and stakeholders

Develops effective working relationships with internal business customers and IT stakeholders to ensure optimum cooperation and coordination to maximize the quality of products, services, and policies

Monitors performance and evaluates business information systems relative to functional availability, reliability and scalability; accuracy of design, configuration and implementation; develops reports and recommendations based on review findings

Qualification

SaaS solutionsSoftware Development LifecycleFIT/GAP analysisAutomated testingChange managementTechnical expertiseStakeholder managementEffective communication

Required

Ability to lead others engaged in analysis, design, development, testing and implementation activities in developing and maintaining business information systems

Ability to perform FIT/GAP analysis sufficient to identify and implement solutions

Ability to perform research, analysis, design, development, and implementation of business information systems and technology solutions

Knowledge of Software Development Lifecycle (SDLC) and agile development methodologies, processes, standards, and techniques sufficient to design, build and test Human Resources information systems both on-premises and Software as a Service (SaaS)

3 years of experience configuring and implementing Software as a Service (SaaS) solutions sufficient to write requirements, deliverables, and configure the SaaS technology

Ability to identify and communicate change management needs as they are associated to technology changes

Ability to provide subject matter expertise of application practices in the areas of requirement definition, configuration of Human Resources SaaS technology, requirement management, test strategy, automated testing, test tools, functional testing, regression testing, performance / capacity testing, end-to-end testing, Section 508 compliance, benchmarking and security testing

Ability to communicate effectively orally and in writing to all levels of organization to define and translate business requirements into technical definitions and solutions to meet business requirements

Ability to provide technical expertise in Human Resources technologies and business processes to stakeholders, team members, and management while collaborating with information systems professionals to facilitate planning, conversion, and maintenance of Human Capital Management cloud based information systems