FCA · 4 weeks ago
Consumer & Market Insights Manager
Auburn Hills, MI
Full-time
Onsite
Senior Level
5+ years expFCA is seeking a Senior Professional of Consumer & Market Insights to enhance their commitment to Customer Centricity through insightful research. This role involves managing consumer insights projects that guide business strategy and product development while mentoring new market research managers.
Information TechnologyTelecommunications
Responsibilities
Lead end-to-end research initiatives using a variety of qualitative and quantitative methods — independently and in partnership with vendor partners
Own all phases of research projects, including assessing stakeholder needs, developing research designs, coordinating logistics, managing timelines, analyzing results, and presenting findings
Act as a strategic research partner to internal stakeholders (design, engineering, brand, and marketing), translating business questions into research objectives and actionable insights
Synthesize and analyze data from multiple sources (e.g., tabulations, SPSS, mTAB, qualitative summaries) to uncover insights, implications, and clear recommendations
Develop and deliver compelling reports and presentations (including videos or visual summaries) to communicate findings across levels of the organization — from working teams to senior executives
Take on leadership opportunities by mentoring newer team members, providing guidance on research best practices, and supporting their professional development
Drive operational excellence by identifying opportunities to enhance efficiency, streamline processes, and introduce innovative research tools or methodologies
Champion collaboration and knowledge sharing, cross-training team members to broaden skills and capabilities across the department
Lead or contribute to special initiatives that strengthen the overall impact and visibility of the Consumer & Market Insights team
Qualification
Required
Bachelor's degree in Marketing, Business, Psychology, Sociology, or a related field
5+ years of experience in consumer insights, marketing research, or related fields
Demonstrated experience designing and managing both quantitative and qualitative research projects
Strong analytical skills with proficiency in tools such as SPSS, mTAB, Excel, or similar data analysis platforms
Proven ability to turn complex data into clear, actionable insights that influence decision-making
Excellent communication and storytelling skills — written, verbal, and visual
Strong project management and organizational skills; ability to manage multiple projects simultaneously
Preferred
Experience mentoring or training team members
Experience with research innovation — testing or implementing new methodologies, tools, or automation techniques
Experience working within or alongside design, product development, and marketing teams
Master's degree in a relevant field
Benefits
Comprehensive Health & Well-being Coverage
Generous Paid Time Off
Competitive Retirement Savings Plans
Income Protection & Insurance Options
Company Vehicle Lease Program
Family Building Benefit
Support for Your Growth and Giving Back
Tuition reimbursement
Student loan refinancing programs
18 paid volunteer hours each year to make a difference in your community
And so much more!
Company
FCA
FCA is one of the largest technology integrators in the field of fiber optic systems for building optical teletransmission networks.
51-200 employees
H1B Sponsorship
FCA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (328)
2024 (220)
2023 (246)
2022 (346)
2021 (182)
2020 (213)
Funding
Current Stage
Growth StageRecent News
2025-08-07
2025-04-12
2025-04-07
Company data provided by crunchbase