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Gables Search Group · 3 days ago

Sr. ServiceNow Developer / Platform Engineer

Reston, VA

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Gables Search Group is a globally recognized company in internet infrastructure and cybersecurity. They are seeking a Senior Engineer - ServiceNow Platform to lead the overall design and implementation of the ServiceNow platform, ensuring alignment with business goals and driving innovation.

Human ResourcesRecruitingStaffing Agency

No H1B

U.S. Citizen Only

Hiring Manager

Michael Stuck, JD

Responsibilities

Lead the overall design of the ServiceNow platform, ensuring alignment with business goals and industry and technical best practices

Collaborate with business leaders, stakeholders, and technical teams to develop and implement innovative solutions using ServiceNow platform

Define platform roadmaps, by ensuring scalability, performance, stability, and audit compliance

Lead the design of workflows, integrations, and modules to extend the ServiceNow platform’s capabilities

Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC, TPRM, and other relevant modules

Manage platform upgrades and ensure all applications are optimized and adhere to enterprise security and compliance standards

Provide technical guidance to configure, customize, and develop on the ServiceNow platform based on business needs

Manage the documentation of solutions, internal technical and process knowledge base materials, and training of process owners and stakeholders

Understanding of Dev/Ops in regard to ServiceNow automations

Provide process governance and technical best practices

Offer mentorship and guidance for a team of ServiceNow engineers

Work closely with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and ensure platform success

Meet strict deadlines and other targets both individually and as the leader of multiple teams, strong decision maker

Engage with executive leadership and management to understand business objectives, providing solutions that deliver tangible value and measurable outcomes

Coordinate with ServiceNow team management to ensure clear communication regarding project status, challenges, and milestones

Establish technical governance and best practices to continuously improve platform performance and operational efficiency

Stay current with the latest ServiceNow trends, releases, and best practices, proactively applying new technologies and functionalities to enhance the platform

Create a safe space for engineering team members to experiment with technical solutions that may solve organizational problems

Qualification

ServiceNowITSMITAMCMDBScripting languagesAPIs IntegrationAgile methodologiesContinuous ImprovementLeadershipCommunication skillsMentorship

Required

10+ years of experience with ServiceNow platform development, including deep technical expertise in ITSM, ITAM & CMDB

Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change Request Management processes

Adept at gathering requirements and designing solutions that utilize built in ServiceNow functionality where possible, to deliver the desired functionality

Strong knowledge of architecture and design of ServiceNow platform implementations, including workflows, custom apps, and integrations

Proven experience leading technical teams through the entire project lifecycle on large-scale projects, while providing process governance

Highly-skilled with scripting languages in the context of ServiceNow platform development and Service Portal

Experience integrating ServiceNow with external systems via APIs, Integration Hub and Spokes

Demonstrate an understanding of how bringing in or not bringing in particular attributes will impact functionality

Experience with Agile, Scrum and Kanban development methodologies

Demonstrated ability to mentor technical teams, ensuring a collaborative and high-performance culture

Excellent verbal and written communication skills, with the ability to present complex technical concepts to business leaders and stakeholders

Must reside within a reasonable commute to Reston, VA (highly preferred) or motivated to relo to the area PRIOR to joining

US Citizen/Green Card holder only. Company unable to offer sponsorship at this time

Preferred

Experience with ITOM, SecOps and GRC is a plus

Experience in Perl and Python programming in Linux environment is a plus

Bachelor's degree in IT, Business, or related field preferred or equivalent work experience

Having Some Of These Is Highly Preferred: ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar), ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), ITIL v3/v4 certification, Certified Technical Architect (CTA)