ASML · 2 days ago
Field Service Engineer
Boise, ID
Full-time
Onsite
New Grad, Entry Level
0+ years expASML is a leading company in the semiconductor industry, and they are seeking a Field Service Engineer to join their Customer Support organization. This role involves maintaining and servicing equipment at customer sites, providing technical assistance, and coaching junior engineers while ensuring customer satisfaction through effective problem-solving and communication.
CommercialElectronicsHardwareIndustrialIndustrial ManufacturingMachinery ManufacturingManufacturingNanotechnologySemiconductorSoftware
Responsibilities
Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis
Maintain and service HMI MBI equipment at customer site in clean room working up to 12 hours in a clean room Gore-Tex suit
Periodically install new equipment, perform upgrades on existing equipment and system relocations
Comfortable asking for help where needed and utilizing the escalation process-includes 2L Tech Support, applications, & 3L Global Support Center by providing clear technical communication & problem statement clarification
Advise customer on actions to correct system malfunctions
Interface daily with external customer-train in use and maintenance of equipment, answer questions and provide technical assistance. Interface with internal customers-junior and senior engineering equipment and apps, line manager level
Coach junior engineers in their growth and development
Provide inputs for improvement proposals based on post-mortems and drive to solution as much as possible. Contribute to work preparation thru creation of technical action plans with consultation (TS/Apps/GSC)
Qualification
Required
Bachelor's degree in an Engineering field
0–4 years experience of hands-on experience (industry or academic) with mechanical systems, pneumatics, hydraulics, electronics, or semiconductor processes
Proficiency in MS Office; Excel VBA
Customer-focused mindset from academic or professional settings
Basic programming skills in MATLAB, Python, SQL, or similar
Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism
Ability to complete assignments with attention to detail and high degree of accuracy
Proven ability to perform effectively in a demanding environment with changing workloads and deadlines
Result driven-demonstrate ownership and accountability
Identifies bottlenecks and drives improvements
Work independently or as part of a team and follow through on assignments with minimal supervision
Demonstrate open, clear, concise and professional communication
Ability to establish and maintain cooperative working relationships with manager, co-workers and customer
Work according to a strict set of procedures within the provided timelines
Ability to work compressed work week
Ability to work potential night and weekend shift
Qualified candidates must be legally authorized to access controlled technology prior to beginning work
Company
ASML
ASML is a manufacturer of chip-making equipment.
10001+ employees
H1B Sponsorship
ASML has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (460)
2024 (354)
2023 (538)
2022 (443)
2021 (196)
2020 (279)
Funding
Current Stage
Public CompanyTotal Funding
$526.46M2022-05-10Post Ipo Debt· $526.46M
1995-03-24IPO
Leadership Team
Christophe Fouquet
President and Chief Executive Officer
Marco Pieters
Chief Technology Officer
Recent News
2026-01-03
2026-01-03
Company data provided by crunchbase