PR & Internal Communications Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Weave · 1 day ago

PR & Internal Communications Manager

Weave is seeking an experienced and strategic Public Relations & Internal Communications Manager to elevate its brand presence and deepen employee engagement. This role focuses on shaping Weave’s external narrative through PR initiatives while ensuring effective internal communications that inform and inspire employees.

MedicalSaaSSmall and Medium BusinessesSoftwareUnified CommunicationsVoIP

Responsibilities

Drive Weave’s PR strategy by developing compelling storylines that highlight our products, innovations, customers, and company vision
Collaborate closely with Business Intelligence, Product Marketing, Vertical Marketing, and Revenue teams to identify insights, narratives, and customer stories that position Weave as an industry leader
Develop and prepare company spokespeople—from executives to subject matter experts—through coaching and media training
Proactively identify and engage in emerging media opportunities, including podcasts. Collaborate closely with the Community and SEO teams to understand the role PR plays in organic social, AIO and GEO
Develop and distribute all press releases and maintain the Press and Awards pages on getweave.com
Manage affiliate PR programs and external partners to expand Weave’s media footprint
Secure and coordinate speaking opportunities, award submissions, and other industry recognitions for company leaders and teams
Develop and execute an internal communications strategy that informs, engages, and inspires employees across locations and departments
Ensure employees clearly understand Weave’s vision, strategy, goals, product evolution, and key initiatives
Partner closely with the People team to support communication needs across the business
Plan, write, and manage content for company-wide internal channels, including announcements, newsletters, intranet posts, and leadership messages
Own the content strategy and execution for the company’s employee All Hands and annual Kickoff meetings—ensuring clarity, alignment, and strong storytelling
Champion Weave’s core values by crafting communications and employee experiences that reinforce culture and connection
Measure the effectiveness of internal communications and continuously optimize for clarity, impact, and engagement
Own Weave ‘s reputation on review sites including G2, Google, TrustPilot, Capterra, and the BBB
Solicit reviews as allowed across channels
Own the reviews web page and ensure reviews content is up to date across the Weave website, social media channels, and sales pitch decks
Coordinate with the social media team on responses and escalations that come in through PR channels
Track and report on sentiment and flag emerging issues

Qualification

Public RelationsInternal CommunicationsStorytellingMedia RelationsProject ManagementCollaborationOrganizational SkillsInterpersonal Skills

Required

5+ years of experience in public relations, external communications, or corporate communications
Strong storytelling, writing, and editing skills with the ability to translate complex information into clear, compelling narratives
Demonstrated ability to lead internal communication efforts at a growing or high-change organization
Understanding of media relations or experience working at a PR agency
Comfortable working with senior leadership and coaching individuals to represent the company publicly
Interest in brand storytelling and internal culture-building
Thrives in a fast-paced environment and is comfortable adjusting to evolving business needs and priorities
Highly collaborative with excellent project management, organizational, and interpersonal skills

Preferred

Experience in SaaS or tech preferred
You're a storyteller at heart: You know how to turn complex updates into clear, inspiring narratives that make people feel connected whether it's the press, employees, or partners
You're culture-obsessed: You see internal communications not as logistics, but as a chance to elevate Weave's culture by celebrating wins, amplifying voices, and helping employees feel proud to work here
You have a PR mindset with a marketer's heart: You know how to spot a great story, package it in a way that stands out, and measure its impact on reputation and awareness
You're relationship-driven: Whether it's building rapport with media contacts or collaborating with internal teams, you lead with empathy, curiosity, and credibility

Company

Weave makes communicating with customers easier for businesses by integrating features like texting, phone service, fax, and reviews.

Funding

Current Stage
Public Company
Total Funding
$168M
Key Investors
Tiger Global ManagementLead Edge CapitalCatalyst Investors
2021-11-11IPO
2019-10-24Series D· $70M
2018-12-06Series C· $37.5M

Leadership Team

leader-logo
Brooke Shreeve
Chief People Officer
linkedin
leader-logo
Erin Goodsell
Chief Legal Officer
linkedin
Company data provided by crunchbase