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BioLife Plasma Services · 1 month ago

Plasma Center Receptionist - Bilingual Spanish

Fresno, CA

Full-time

Onsite

Entry Level

$19/hr - $19/hr

1+ years exp

BioLife Plasma Services is dedicated to transforming patient care through the development of specialty pharmaceuticals. The Plasma Center Receptionist will engage with donors and perform administrative tasks to support plasma center operations, ensuring high-quality customer service and operational efficiency.

Health CareMedicalPharmaceutical

Comp. & Benefits

Responsibilities

You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills

You will assist donors with appointments; create or pull donor record files

You will provide customer service to donors (external) and fellow employees (internal)

You will maintain orderly filing system, purging records

You will report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes, through use of company approved procedures

Qualification

Certified Phlebotomy Technician 1Certified Phlebotomy Technician 2Clinical Laboratory ScientistMedical Laboratory TechnicianCustomer service skillsAdministrative tasksBilingual SpanishOrganizational skills

Required

California Certified Phlebotomy Technician 1 License (CPT1), a California Certified Phlebotomy Technician 2 License (CPT2), a California Clinical Laboratory Scientist License (CLS), or a California Medical Laboratory Technician License (MLT)

High school diploma or equivalent

Ability to walk and/or stand for the entire work shift

Will work evenings, weekends, and holidays

Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees

Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs

Fine motor coordination, depth perception, and ability to hear equipment from a distance

90% of work tasks require prolonged glove wear due to potential exposure to bloodborne pathogens (risk level 1)

1 or more years minimum experience working in a customer or patient facing role is helpful

Current license or certification in the state where duties will be assigned: Certified Phlebotomy Technician 1 (CPT1), Certified Phlebotomy Technician 2 (CPT2), Clinical Laboratory Scientist (CLS), or Medical Laboratory Technician (MLT)