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First Horizon Bank · 2 days ago

Treasury Management Implementation Specialist

Atlanta, GA

Full-time

Onsite

Senior Level

7+ years exp

First Horizon Bank is a leading regional financial services company dedicated to helping clients unlock their full potential. The Treasury Management Implementation Specialist will support TM Sales Officers by managing the implementation of Treasury Management Services and ensuring a high-quality onboarding experience for clients.

BankingFinanceFinancial ServicesRisk Management

H1B Sponsor Likely

Responsibilities

Responsible for playing a key role and leading the end-to-end client implementation process including initial client training for Treasury Management Services

Candidates should have working knowledge of complex TM products and services, such as Lockbox, Positive Pay, Image Cash Letter, and ACH NACHA files

Ability to convey technical information in a way that is easy for others to understand

Assist sales team in their business development efforts by providing product implementation expertise, develop project implementation plans and lead all phases of the implementation process including pre and post implementation support

Ability to define project scope and deliverables from a business and data/IT perspective that support business goals

Assist in direct bottom line impact by fast-tracking new revenue flow and positively influencing customer satisfaction by delivering a superior on-boarding experience

Analyzes training requests and proposes solutions

Partner with Treasury Management Sales, Relationship team (Relationship Managers (RMs), Customer Relationship Assistants (CRAs) and Support) and TM Operations to ensure a smooth hand-off of service implementation

Maintain a high level understanding and ability to navigate across the bank’s internal and customer facing systems

Sets, manages and effectively communicates project expectations to team members in a timely and clear fashion

Proactively manages changes in project scope, identify potential crises and devise contingency plans

Possess and demonstrate a high level of professionalism and communicate in a clear, concise manner

Attend meetings and training as required to continue development and to enhance knowledge of TM products, processes and technologies

Other duties as assigned

Qualification

Treasury ManagementCustomer ServiceProject ManagementImplementation ExperienceMicrosoft Office SuitePlanning SkillsCommunication SkillsAttention to Detail

Required

Must have Undergraduate College Degree (BS/BA)

7-10 years related experience in a relevant environment (Treasury Management Sales, Implementation, Product, or Support)

Previous implementation/project management experience a plus

Knowledge of treasury management products, functions, support systems and related policies, procedures and regulatory issues

A track record of gaining and understanding customers' needs and delivering excellent customer service

Excellent written and verbal communication skills a must; candidate should be able manage internal and external relationships effectively

Ability to self-prioritize

Strong planning, project organization skills and attention to detail

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Microsoft Office Suite including Word, Excel and PowerPoint

Benefits

Medical with wellness incentives, dental, and vision

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Company

First Horizon Bank

Glassdoor3.6

First Horizon Bank provides personal, business, and corporate banking, and private client services, to families and businesses.

Founded in 1864

Raleigh, North Carolina, USA

5001-10000 employees

https://www.firsthorizon.com/pmc

H1B Sponsorship

First Horizon Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (31)

2023 (15)

2022 (17)

2021 (19)

2020 (16)