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Berkley One (a Berkley Company) · 6 days ago

Property General Adjuster

Centerport, NY

Full-time

Onsite

Senior Level

$130K/yr - $145K/yr

5+ years exp

Berkley One is a company dedicated to insuring and protecting the lifestyles of affluent individuals and families. The Property General Adjuster will manage property claims, focusing on high net worth customers, ensuring timely and professional resolution while providing exceptional customer service.

FinanceFinancial ServicesInsurance

No H1B

Responsibilities

Appropriately manage assigned first party claims through coverage analysis, on site investigation, reserving and resolution

Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans

Write fair and equitable estimates in a software program

Negotiate and convey claim settlements within authority limits

Establish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims

Write denial letters, Reservation of Rights and other correspondence

Maintain an effective diary system and document claim file activities in accordance with established procedures

Pro-actively manage file inventory to ensure timely resolution of cases

Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers

Qualification

Property insurance claimsHigh Net Worth customersSymbilityConstruction knowledgeAutomated claims systemsEmpathyCommunication skillsOrganizational skillsNegotiation skillsCollaboration skills

Required

5+ years experience handling property insurance claims with an emphasis in working with High Net Worth customers preferred and experience with automated claims systems

Broad knowledge of construction, estimating and estimating systems, Symbility preferred

Pro-active, you will manage preferred vendors in order to drive continuous quality improvement

Collaborative, you will coordinate with lead adjusters and managers on pending claim files requiring additional investigation and confirming coverage on our largest claims; you will also actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re-inspections and quality reviews

Incredible empathy and understanding of the needs of customers, both insureds and their agents alike; you will be an excellent, pro-active advocate for Berkley One customers and are passionate about their brand experience

Valid drivers license