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Caesars Entertainment · 1 month ago

MKTG ASSOCIATE I

South Lake Tahoe, CA

Full-time

Onsite

Entry Level

1+ years exp

Caesars Entertainment is a leader in the hospitality business, and they are seeking a Marketing Associate I to plan and execute promotional events to stimulate customer patronage at Harrah’s. The role involves ensuring high standards for events, maintaining effective communication with various departments, and providing excellent customer service.

Food and Beverage

Responsibilities

Maintains a thorough working knowledge of property and department policies and procedures. Provides information and trains staff on any changes

Ensures all assigned events and promotions are executed efficiently and effectively

Continually evaluates all player events and promotions to ensure guest satisfaction, profitability and increasing market share. Makes recommendations for changes or new programs that will stimulate business

Keeps abreast of competitive casino marketing events and promotions

Oversees the execution of all events and promotion development to ensure the highest quality experience for our guests

Establishes and maintains effective communication and working relationships with other departments, properties, corporate and outside vendors in order to secure and maintain their cooperation for assistance with promotions/events. Works as a team with the Promotions/Events staff and Marketing Department

Greets participants, interacts with them on the casino floor and provides prompt, courteous, friendly and efficient service in accordance with standard procedures

Develops good working relationships and maintains effective communication with other departments to secure and maintain their cooperation for assistance with events and promotions

Creates a fun and festive atmosphere for all events, promotions and celebrations

Qualification

Event planningCustomer serviceCMS knowledgeAPS certificationMicrosoft systemsCommunication skillsProblem-solvingBasic computer skillsTeamworkOrganizational skills

Required

College degree with emphasis on marketing, hospitality, business administration or equivalent or comparable experience

Less than 1 year in organizing events/promotions or related activities for Level I or Minimum of 1 year for Level II

Must be APS certified and have proficient knowledge of all casino systems (CMS, LMS and EMS) as well as Microsoft systems

Fluent and literate in English

Excellent verbal and written communication skills in fluent English, with the ability to meet people easily and talk to them in a relaxed and friendly manner

Excellent guest and employee relations

Strong problem-solving abilities combined with a capacity to work independently and make appropriate decisions without supervision

Excellent customer relations skills

Ability to handle many projects at one time and to react well under pressure

Ability to set consistent examples to staff in excellent guest service and organizational skills, professionalism and attention to detail

Ability to maintain professional appearance and attitudes in any and all circumstances

Basic computer skills

Ability to obtain a Nevada Gaming license

Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same

Ability to navigate between the two properties

Ability to work flexible hours (Days, Nights, Holidays, etc.)